The Night Auditor will have the opportunity to assist all guests in a sincere and courteous manner to ensure 100% guest satisfaction. This will include registering and processing guests promptly upon arrival and departure, Operating the PBX switchboard in an efficient and professional manner, receiving and transfering calls, and accurately selling rooms,and making reservations. This team member will listen effectively to guests and anticipate needs or concerns before a problem occurs. Also, this team member will perform data entry and generate management operations reports. What does our hotel offer to you as a new team member? A company culture that focuses on its people A fun, supportive work environment Opportunities for personal and professional growth and development Competitive compensation, bonus program and comprehensive benefits Great worldwide hotel brand room rate discounts
Requirements: The ideal Night Auditor will present the following: Customer service contact experience Accurate cash handling experience Excellent verbal communications Strong organizational skills and detail orientation Ability to operate computers and office equipment Positive attitude, outgoing and friendly Ability to handle pressure with poise and finesse We are looking for a team of A Players. The right candidate for our hotel is an individual who demonstrates and exemplifies the following: A true passion for the hospitality business Commitment to exceptional guest service A fun, positive attitude with a sense of humor
Location Description: Homewood Suites by Hilton - Phoenix North/Happy Valley, Arizona, is scheduled to open Winter 2008/2009. This hotel is located on the far north side of Phoenix off of I-17 and just minutes from everything Phoenix has to offer. The Hampton Inn & Suites is convenient to USAA Insurance, American Express, Wells Fargo, Honeywell, Exponent (TEC), IBM and Blue Cross Blue Shield of Arizona.
Enjoy complimentary high-speed Internet access in every suite and business center, plus complimentary wireless in the lobby, breakfast area and all guest rooms. Wake up to a delicious complimentary Suite Start ® hot breakfast buffet, have dinner at our complimentary Welcome Home ® reception featuring a light meal and drinks Monday - Thursday evenings.
The North Central Group participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If the government cannot confirm that you are work authorized, The North Central Group is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.
The North Central Group - 2 years ago