Night Auditor
McMenamins - Forest Grove, OR

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This position is responsible for the accounting of each night’s closing and serves as the hotel front desk clerk. Normally the shifts for this position are between 11pm to 7am every day, but may vary dependent on business need and manager’s discretion. Duties include: extensive computer work; trouble shooting inaccuracies; documentation and communication; checking hotel guests in and out; taking reservations in person or by phone; working multiple line phone service; operating a POS terminal; handling money; cleaning; stocking supplies; signing property keys, radios, and pagers in and out to employees and guests; navigating guests around property features; and most importantly, insuring the satisfaction of all our guests. Since the auditor is at times the only employee besides the Security guard on duty, this position also requires training on emergency procedures and understanding and implementation of McMenamins policies on crisis management.

Due to the late night hours of this position, the auditor must be self-motivated, self-managing, be able to prioritize tasks and must stay alert and awake throughout the shift. Above all this position requires a positive attitude and dedication to providing excellent customer service in person, on the telephone, or by other means of correspondence. This job can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. The night auditor must also have the ability to work well independently and as a member of a team.

Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager.

McMenamins - 20 months ago - save job - block
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About this company
8 reviews
You might say this company keeps the nightlife lively in the Northwest. McMenamins is a diversified leisure company that operates a...