Position Summary: Plans, organizes, develops and directs the overall development and operation of the Senior Services business line in accordance with current federal, state and local standards, guidelines and regulations that govern our facility or as may be directed by administration. Serves as the licensed Nursing Home administrator at HRH. The Director is delegated the administrative authority responsibility and accountability necessary for carrying out assigned duties. The Director is responsible for developing and implementing business plans necessary to ensure the long term success of the Senior Services business line. The Director serves on the HRH Servant Leadership. Essential Duties and Responsibilities: Management Based Competency: ?Decision Making: ?Defines issues clearly despite incomplete or ambiguous information. ?Digs deeply to get the necessary information for decision making. Creatively integrates different ideas and perspectives. Takes all issues into account when making decisions. ?Emphasizes long-term solutions versus short-term fixes to problems that arise. Uses a structured problem approach to fix the root cause of a problem. Generates and analyzes alternative solutions to complex problems. ?Promotes innovation by actively encouraging questions and positive challenges to the status quo. Appropriately challenges the status quo and existing assumptions in order to stimulate and reinforce continuous improvement. ?Provides necessary resources/cooperation so that innovative solutions can be implemented. ?Knows which decisions can be made alone and which need consultation with others; acts accordingly. ?Makes timely decisions, minimizing emotional and impulsive decisions and crisis management. ?Anticipates potential problems and implements preventive measures before problems occur. ?Follows value-based decision making model. ?Monitors the results of decisions made. Leadership Communication: ?Suspends judgment until all points of view are fully explained and understood. ?Uses respectful language in communicating. ?Is sensitive to nonverbal communication, choice of words and physical space in interpersonal communications. ?Identifies various constituents and develops appropriate communication approaches. ?Uses good timing and common sense in negotiating. Gets things done by finding the common ground among all parties. ?Gives conscious attention to sharing relevant information with others, including downward upward and lateral communication. ?Conducts effective meetings. Facilitates regular leadership meetings for problem solving, planning and managerial growth and development. Establishes effective communication channels for all people involved in a given project or activity for maximum accountability. ?Gives specific, constructive and frequent feedback to direct reports. Leadership Skills: ?Supports, provides, clarifies, and ensures adherence to Care Site, SCLHS and departmental direction and policies. ?Encourages and uses positive human resource practices throughout the department, including a) Mentoring; b) Using performance management techniques - setting objectives, providing feedback, evaluation results; c) Defining roles and responsibilities with direct reports; d) Training and developing staff; e) Using coaching/counseling to improve or sustain performance; f) Making effective hiring, promotion, transfer, disciplinary, and termination decisions. ?Creates a shared vision and common aim among groups with diverse interests and beliefs. ?Able to look at the overarching goals of HRH and incorporate the department w/in those plans. ?Delegates effectively by determening what to delegate, to whom to delegate, etc. Assigns clear accountability to direct reports backed by appropriate authority. ?Adjusts leadership style appropriately to meet the needs of different individuals and teams. ?Effectively directs his/her group through change management processes. ?Facilitates groups to achieve desired results reflecting the group's ideas and input Uses group process techniques when appropriate. ?Develops and maintains leadership and managerial capabilities of appropriate staff. ?Participate with the appropriate leads of the multi-organization system in making policy decisions that affect patient/resident care. ?Coordinates process for sharing performance-improvement information with the multi-organizations system to improve patient/resident care and outcomes. Business Acumen: ?Possesses a thorough understanding of the healthcare environment and keeps up-to-date on industry developments, including the Catholic healthcare ministry. ?Understands healthcare reimbursement issues and their impact on his/her individual area's) of responsibility and the organization as a whole. ?Combines ethical judgment with technical skills w/in the policy and legal guidelines of the institution; understands the legal, social, economic and political forces which influence the healthcare system. ?Effectively uses financial information for strategic and operational decision making. Reads and correctly interprets financial data. ?Participates in the preparation of annual budgets for capital equipment, personnel, supplies, and other departmental costs; ensures that all departmental budgets are submitted for approval by the required time lines. Seeks suggestions/information from appropriate staff. ?Identifies likely excess/shortages of funds when business conditions change; responds appropriately to control budget variances. ?Maintains financial accountability for assigned departments; functions w/in established budget. ?Involves appropriate personnel in the collaborative team process on decisions for the selection of major equipment and/or changes in services. ?Examines alternative methods of providing required services in order to reduce departmental supply and personnel costs. ?Translates broad organizational strategies into clear objectives and practical action plans for his/her area of responsibility. ?Drives continuous performance improvement in all departmental processes. Strives toward excellence. Organizational Responsibilities: ?Demonstrates an understanding of the link between own job responsibilities and overall organizational goals and needs and performs the job with the broader goals in mind. ?Promotes teamwork across the organization by seeking to constantly refine/improve how the Regional/Affiliate leadership teams work together. ?Respects and appreciates individual differences in perspective and background; recognizes others as individuals by showing respect for their beliefs/values and treating them with fairness and understanding. ?Understands the organization's mission, vision, values, and strategies and how they shape the organization. ?Links his/her work team's mission to that of the Affiliate's/Region's/SCLHS'. Integrates the mission, vision, and values into departmental activities and uses them as a guide in decision making. ?Uses resources in a manner of responsible stewardship. ?Understands how other parts of the organization operate and evaluates the impact of his/her decisions on other work teams. ?Develops cooperation and collaborative work efforts toward solutions that generally benefit all involved parties. Position Based Competency: Budget/Financial: ?Prepares capital budget (incorporating facility strategic plans, environmental modifications work place requirements with regard to OSHA, CMS rules and regulations) for all Senior Service Businesses including ECU. ?Prepares operating budget for ECU and manages the established budget. ?Operates the ECU at 92% or higher. ?Prepares purchase requisitions, validates and authorizes payment for goods and services necessary for daily operation (Contract services, Pharmacy Review, Medicare Consultants, Staffing Supplements, Activities sundries, Expenditures from Resident Trust monies, special supply orders, etc.) Personnel: ?Works closely w/ECU Director of Nursing to ensure staff competency. ?Assures adequate staffing trends as compared to industry standards and state and federal regulations. ?Establishes and implements plans to recruit and retain qualified staff. ?Maintains knowledge of all employee relation issues and works with appropriate individuals for intervention and resolution. ?Coaches, counsels, and disciplines personnel in an objective, instructive, and timely manner. Coordination: ?Assisting in business plans appropriate for the growth and development of the Senior Services business line. ?Develops and implements standards for quality of department services in accordance with accrediting agencies, federal and state regulations. ?Serves the facility on the Mission Council, Servant Leadership, Safety Committee and Leadership meetings and communicates pertinent information back to appropriate staff. ?Convenes monthly meeting with the ECU Medical Director and ECU DON. ?Works with other HRH personnel regarding efficient patient transfers in and out of the ECU.
Education, Experience, and Licensure/Certification Requirements: Requirements are representative of minimum level of knowledge, skills, and/or abilities. 1. Baccalerate in health care related field, Master's preferred. 2. Must posses a current, unencumbered Nursing Home Administrator's license w/the State of MT. 3. Minimum of 5 years Healthcare experience, longer term care experience preferred. 4. Strong interpersonal skills and clinical skills.