The BHSI ICM unit is seeking to expand capacity and revolutionize under the guide of the DBH/IDS Addiction Services and CBH to provide services to all Philadelphia County Residents who are uninsured, underinsured, and those that are health choices eligible. The Office of Addiction Services Intensive Case Manager (OAS ICM) -Fee for Service - will coordinate formal treatment and provide support to individuals that have extensively utilized treatment and social service agencies, chronically homeless and including but not limited to individuals that may suffer with psychiatric disorders. The OAS ICM will support individuals seeking self sufficiency and recovery for substance abuse disorders through providing on going support and ancillary services to individuals who are Health Choices eligible; funded by Community Behavioral Health (CBH) to increase the retention in and completion of treatment of recovering people in order to support their efforts toward recovery and self-sufficiency; and, to increase recovering people’s access to core services such as primary health care, psychiatric care, stable and secure living environment, positive support networks, vocational training, and employment. The OAS ICM should be available after hours for on call emergencies via cell phone.
Duties and Responsibilities:
Maintain a maximum caseload of 25 crisis cases
Obtain 75% of the available billable units based on the available hours per month
Maintain a compliance documentation rating of 85% each month following the documentation rating matrix
Monitor the quality of treatment through social services agencies, residential and outpatient treatment facilities.
Participate in the individual's treatment experience by closely working with the recovering person's care manager, therapist, psychiatrist, social worker, etc.
Integrate treatment plans with the Case Manager's Service Plans
Contribute and participate in all after care planning to provide continuity of care
Monthly supervision incorporates clinical support and a thorough review of all Case
Managers' active charts, productivity review and discussion of ICM needs and/or challenges
Attend Quarterly supervision with Assistant Director of Case Management
Consult regularly with CBH'S Clinical Management Team
Coordinate clinical interventions as needed
Attend all mandatory trainings as designated
Must have good verbal/ written communication skills and work well with people; Critical decision making skills, ability to work independently, and be flexible/ adaptive to a changing environment. Knowledge of MS Word and Excel
Education and Experience:
A bachelor's degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education and one (1) year of direct client contact in a mental health and/or drug and alcohol setting, preferred. . Case Managers must complete required core Case Management trainings provided by BHTEN within one year of hire.
Sitting for a minimum of 1 hour, able to travel via car or public transportation for off-site home visits and meetings; Must have a valid driver's license when operating a company vehicle during work hours and for work-related activities.