OFFICE ASSISTANT II
Susquehanna Health - United States

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Provide physician support services including secretarial, clerical and reception duties in the front office area.

Knowledge, Skills, Abilities: Learn and maintain medical terminology and medical record filing procedures. Demonstrated ability to use the English language both written and verbal. Ability to type with a minimum of errors, using proper grammar, syntax and spelling. Ability to perform general math and reasoning skills. Ability to organize and function effectively with a minimum of supervision. Good interpersonal skills essential. Ability to maintain confidential and sensitive information. Familiarity with computers and basic computer skills. Learn and maintain billing knowledge and ability to independently perform billing procedures.

Education: High school degree or equivalent required. Associate Degree preferred.

Experience: Two years of progressively responsible clerical/secretarial experience in lieu of Associates Degree. Medical office experience involving public contact preferred. General computer skills and previous customer service experience preferred.

Physical Requirements and Working Conditions: Requires prolonged standing or sitting and frequent use of the telephone. Requires ability to distinguish letters and symbols and the use of computer terminal or personal computer. Requires normal vision, hearing and ability to communicate effectively both orally and in writing. Standard physician office. No unusual accident or health hazards inherent in position. Environment is modern, well lit office area with no unusual working conditions. Working time will be days, evenings, or nights.

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