Visiting Nurse Association - Manchester, NH

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Position Summary:

Provides reception functions and assists in a variety of data entry and clerical support of the Visiting Nurse Association.

  • Opens and closes switchboard ensuring lines are transferred successfully. Routes patient messages from after hour’s service to appropriate staff. Logs messages in logbook.
  • Answers incoming phone calls. Screens and responds pr refers to appropriate department/staff member to provide service. Takes and writes messages and utilizes computer system to route to appropriate staff.
  • Enters all admission information from the weekend into the computer system, and assigns patient identification number. Makes copies of all second discipline referrals for weekend manager.
  • Faxes any changes in HHA schedules and evening nursing schedules to after hours service at the end of each day.
  • Maintains a positive working environment by utilizing strong customer service skills with all constituents.
  • Completes out-guides for per diem staff each Sunday.
  • Opens/closes building, as directed, ensuring security.
  • Performs routine and special typing, filing, coping and dissemination of materials utilizing computer system.
  • Ensures confidentiality of employee, legal, client/patient, budget and all company matters.


High school diploma or equivalent with secretarial or business experience and knowledge of computers.


One year in business/medical office experience in a busy, complex environment. Microsoft Office skills.

Elliot Health System is an Equal Opportunity Employer and an Affirmative Action Employer.