This person is responsible for all aspects of clinic operations for the Emanuel Specialty Care site to which they are assigned. This person is responsible for coordinating and tracking resources, communications, and data, which support the day to day operations. In this role, the office manager provides leadership and support for staff, participates in project management and performance improvement efforts. Works independently and demonstrates independent judgment. Responsible for scheduling of staff and managing provider schedules. This In this role, the manager works closely with the Clinical Supervisor to maximize efficient workflows, productivity targets and patient satisfaction. This person is available to the providers and staff as a resource, coordinating and integrating new services with other hospital departments. Ability to demonstrate needed skills to meet the needs of all age groups and is competent in providing support and coordination of care for the culturally diverse population Emanuel Medical Center serves. If this person is assigned to a site requiring a certified medical assistant, this employee shall also provide technical supportive services as needed under the supervision of a physician as defined in EFPSA department specific policy NO. 93-38-01. Minimum Qualifications: 3-5 years of management or supervisory experience in an outpatient clinic or medical group setting. Demonstrated working knowledge of front and back office operations. Excellent interpersonal and customer service skills. Advanced computer skills and experience with databases and database management. BCLS certification (if also a Medical Assistant). Medical Assistant Certificate or other documentation of training certification (if applicable).
Preferred: Minimum qualification, and; Five years of management experience in an outpatient clinic or medical practice setting.
Emanuel Medical Center, Inc. - 22 months ago