High school diploma or equivalent and three years of office/secretarial experience or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Prepares subject matter and project materials for conferences, correspondence, appointments, meetings, and telephone calls; maintains various records and reports; prepares notes and summaries of meetings; notarizes documents;
Performs data entry and imaging of documents and records; prepares dockets, judgments, orders and citations; opens and closes cases; processes billings; receives payments; balances receipts with payments;
Processes employment applications; issues permits and certificates;
Prepares documents for filming/editing; processes and duplicates microfilm;
Operates the switchboard; directs callers to appropriate location;
Prepares, delivers, and maintains appeal transcripts; updates case management files;
Makes travel arrangements; submits travel vouchers and expense reports; makes appointments;
Performs calendaring activities; orders and maintains supplies; keeps inventories;
Provides informational material to news media and general public;
Maintains confidentiality as directed and necessary;
Responds to requests for information and/or complaints via phone, in-person or e-mail; researches information; make appropriate referrals for assistance;
Participates in program planning, implementation, evaluation, and reporting as appropriate;
Assumes responsibility for delegated administrative and clerical tasks, including correspondence, educational publications, records management, report preparation and mail processing;
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;
Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills
Performs such other related duties as may be assigned.
The Office Specialist Intermediate works under general supervision provides clerical and administrative support to a specific County office or department. This designation is distinguished from the entry office Specialist classification by greater work complexity and a broader range of work activities.
Knowledge of : Principles and practices of modern office administration, English usage, office methods, adding machines; computer; procedures and equipment including filing systems. Skill/Ability to : Learn the organization, procedures and operating details of the County department to which assigned; perform word processing and data entry; perform routine clerical work including maintenance of appropriate records and preparations of general reports; verify and cross check files and data; operate a personal computer and various software applications; conduct mathematical calculations, prepare clear and concise reports, communicate effectively, both orally and in writing, establish and maintain cooperative and effective relationships with those contacted during the course of work. Depending on area of assignment : may require bilingual in Spanish; and typing speed of 45 words per minute.
County of El Paso, TX - 2 years ago
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