OK Customer Service Representative
Family Dollar - Drumright, OK

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As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties & Responsibilities :
  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.
Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Job : Customer Service Team Members
Primary Location : OK-Drumright-04294/1 OK DRUMRIGHT
04294/1 OK DRUMRIGHT
1010 W BROADWAY
Drumright 74030

Job Level : Entry Level
Education Level : High School Diploma/GED (±11 years)
Shift : Variable
Travel : No

Background Check Required : Yes
Drug Screen Required : Yes

Family Dollar - 15 months ago - save job - block
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About this company
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Penny-pinching single moms are drawn to Family Dollar. The nation's #2 dollar store (behind Dollar General) targets forty-something...