OPERA PMS Analyst
Starwood Hotels & Resorts Worldwide, Inc - Stamford, CT

This job posting is no longer available on Starwood Hotels. Find similar jobs:Opera Pms Analyst jobs

Company

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1000 properties in 100 countries and approximately 145,000 employees at its owned and managed properties. Starwood® Hotels is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft® and ElementSM. Starwood Hotels also owns Starwood Vacation Ownership, Inc., one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com.

Starwood Hotels is looking for enthusiastic, motivated, and high-performing individuals with hospitality-related experience with the OPERA PMS (Property Management System) to join our Business Analysis (BA) team as a full-time employee in our Corporate IT division. Prior experience as a Business Analyst is not required, training will be provided.

Location

This position can be based in either Stamford, CT (45 minutes from New York City) or Braintree, MA (25 minutes from Boston).

Department

Job Description

A BA works with stakeholders (Business and IT) to investigate business needs and identifies options for bridging these needs with the use of technology. The focus of this position will be the elicitation, documentation, and validation of business and system requirements in support of corporate and property initiatives.

Some of the BA activities include, but are not limited to:
  • Interpret Business Requirements. Work with project stakeholders to translate their requirements, by using your hospitality knowledge, into something that can be built by IT. A key skill needed in this part of the process is the analyst's ability to distill the differing messages and needs of project stakeholders into a single, consistent vision
  • Lead Requirements Process. This includes eliciting, documenting, and validating requirements using interviews, document analysis, requirements workshops, business process descriptions and workflow analysis.
  • Translate Technical Issues. Break down technical and architectural complexities so that project stakeholders can easily understand any issues that arise.
  • Test and Validate. Work with project stakeholders to validate their requirements and be a liaison between project stakeholders during the Testing phases of projects.
BA TRAINING
Business Analysis training will be provided to individuals that are selected for this exciting position.

SPECIFIC PROJECT RELATED RESPONSIBILITIES
  • Function as the liaison between the business units, technology teams and support teams to manage functional updates to the Opera PMS.
  • Facilitate requirements meetings with business and technology teams.
  • Assist in identifying improvements to our business and systems processes related to the Opera PMS.
  • Distinguish user requests from their underlying true needs.
  • Drive and challenge users, with your hospitality and Opera PMS knowledge, on their assumptions of how they will successfully execute their projects.
  • Ability to influence a diverse group of team members and subject matter experts.
  • Gather/analyze/document requirements, leading to the development of a business solution. Lead requirement reviews with external vendors and Quality Assurance Teams.
Requirements

  • Bachelor's Degree or equivalent Hotel Management experience is required.
  • Minimum 3 years of Hotel Operational experience, preferably using Opera Property Management System (PMS).
  • In-depth, hands on understanding of reservation, rate management, and group block functionalities.
  • Good understanding of Hotel inter-departmental interactions.
  • Excellent verbal and written communication skills.
  • Ability to work with team members and stakeholders at all levels, in a positive and team-affirming manner.
  • Attentive to detail and follow through.
  • Ability to execute in a timely and accurate manner.
  • Strong self-management skills, including the ability to manage time and workload against priorities and objectives.
  • Strong organizational skills.
OPERA PMS Analyst
Company

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1000 properties in 100 countries and approximately 145,000 employees at its owned and managed properties. Starwood® Hotels is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft® and ElementSM. Starwood Hotels also owns Starwood Vacation Ownership, Inc., one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com.

Starwood Hotels is looking for enthusiastic, motivated, and high-performing individuals with hospitality-related experience with the OPERA PMS (Property Management System) to join our Business Analysis (BA) team as a full-time employee in our Corporate IT division. Prior experience as a Business Analyst is not required, training will be provided.

Location

This position can be based in either Stamford, CT (45 minutes from New York City) or Braintree, MA (25 minutes from Boston).

Department

Job Description

A BA works with stakeholders (Business and IT) to investigate business needs and identifies options for bridging these needs with the use of technology. The focus of this position will be the elicitation, documentation, and validation of business and system requirements in support of corporate and property initiatives.

Some of the BA activities include, but are not limited to:
  • Interpret Business Requirements. Work with project stakeholders to translate their requirements, by using your hospitality knowledge, into something that can be built by IT. A key skill needed in this part of the process is the analyst's ability to distill the differing messages and needs of project stakeholders into a single, consistent vision
  • Lead Requirements Process. This includes eliciting, documenting, and validating requirements using interviews, document analysis, requirements workshops, business process descriptions and workflow analysis.
  • Translate Technical Issues. Break down technical and architectural complexities so that project stakeholders can easily understand any issues that arise.
  • Test and Validate. Work with project stakeholders to validate their requirements and be a liaison between project stakeholders during the Testing phases of projects.
BA TRAINING
Business Analysis training will be provided to individuals that are selected for this exciting position.

SPECIFIC PROJECT RELATED RESPONSIBILITIES
  • Function as the liaison between the business units, technology teams and support teams to manage functional updates to the Opera PMS.
  • Facilitate requirements meetings with business and technology teams.
  • Assist in identifying improvements to our business and systems processes related to the Opera PMS.
  • Distinguish user requests from their underlying true needs.
  • Drive and challenge users, with your hospitality and Opera PMS knowledge, on their assumptions of how they will successfully execute their projects.
  • Ability to influence a diverse group of team members and subject matter experts.
  • Gather/analyze/document requirements, leading to the development of a business solution. Lead requirement reviews with external vendors and Quality Assurance Teams.
Requirements

  • Bachelor's Degree or equivalent Hotel Management experience is required.
  • Minimum 3 years of Hotel Operational experience, preferably using Opera Property Management System (PMS).
  • In-depth, hands on understanding of reservation, rate management, and group block functionalities.
  • Good understanding of Hotel inter-departmental interactions.
  • Excellent verbal and written communication skills.
  • Ability to work with team members and stakeholders at all levels, in a positive and team-affirming manner.
  • Attentive to detail and follow through.
  • Ability to execute in a timely and accurate manner.
  • Strong self-management skills, including the ability to manage time and workload against priorities and objectives.
  • Strong organizational skills.

About this company
468 reviews
Starwood Hotels & Resorts Worldwide knows how to shine a light on hospitality. One of the world's largest hotel companies, it has...