ORDER PROCESSOR
CARR Business Systems - Melville, NY

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For 75 years, CARR Business Systems has been a leading office system dealer-selling, leasing and servicing a wide spectrum of office equipment, including copiers, faxes, printers, multi functional devices and software applications. For the past two years, we were voted among Office Dealer magazine’s “Elite” dealers; but we’re much more than an equipment provider - we partner with clients to develop custom solutions for their office productivity needs and keep them up-to-date in the rapidly evolving world of office technology. We also install and maintain data networks to keep businesses at the top of their game. Our goal is to be THE one-stop source for the newest office equipment technology - technology that is backed by programs, systems and guarantees designed to help business be more efficient and profitable.

We were recently acquired by Xerox (4/1/07) and are a wholly owned subsidiary of Xerox.

Duties: PRIMARY PURPOSE OF JOB:
To ensure equipment is set-up and billed correctly.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Stage the set up of equipment in OMD informing the warehouse of the delivery

• Act as liaison between the sales reps, warehouse and purchasing

• Follow-up with purchasing dept. regarding special orders

• Provide eta’s to the sales reps

• Ensure that backorders are delivered

• Ensure all backorders are billed in OMD

• Coordinating delivery and connectivity with warehouse and IT department.

• Bill all equipment in OMD

• Save all Pods on e-drive

• Attach PODs and OMD invoice to sales order package

• Update CS (serial) records and NB (customer) records

• Run open order reports weekly & updating it

• Update the In Process to Bill worksheet daily

• Process adjustments with proper approvals

• Schedule pick-ups for lease returns

• Ensure that we have return instructions & proper approvals for pick-ups

• Billing lease return equipment to the leasing companies

• Billing sister companies for inventory transfers

• Bill exchanges in OMD

• Bill rentals in OMD

• Receive sales rep email and phone inquiries

• Create net new customer records

• Updating customer record with address change/phone number change & changing the bill to record

• Mailing invoices to customers

• Faxing invoices to customers

• Pulling invoices

• Filing

• Perform other duties as assigned

Qualifications: KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
1. Work requires a high school degree in order to express complex thoughts clearly in writing, perform calculations, keep complex records, and deal effectively with other people.

2. Two years billing experience required.

3. Some analytical ability required in order to gather and interpret data in situations where the problems are somewhat complex.

4. Good computer skills.

5. Multitasking ability

CARR Business Systems - 15 months ago - save job - block
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