OUTPATIENT SCHEDULING REP
Yale New Haven Hospital - New Haven, CT

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Job Summary: Provides patients with service for the scheduling of hospital clinic appointments. Gathers information on these patients in order facilitate the appointment scheduling and pre-registration process. Initiates the financial clearance process by pre-registering patients for outpatient visits to determine financial clearance status and any balances that will be due at the time of service. Job Requirements: Graduation from high school or equivalent with additional courses in healthcare related field. Minimum of two (2) years' experience in a healthcare environment with emphasis on the scheduling/registration functions. Ability to understand hospital scheduling procedures including financial clearance. Thorough knowledge of third party terminology and healthcare coverage as it relates to outpatient reimbursement. Excellent interpersonal skills and telephone communication skills. Ability to effectively communicate with a multi-cultural population. Personal computer experience necessary. Spanish-speaking skills preferred . Position requires the application of a variety of policies and procedures in dealing with patients and hospital clinics to meet the demands of changing priorities and scheduling related problems. Ability to analyze problems and exercise sound judgment.

Job Number:
37042

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Yale New Haven Health - 24 months ago - save job - block
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