Description/Job Summary Performs intermediate-level general office support that may be somewhat complex in nature, works under moderate supervision.
At the sole discretion of Capital Farm Credit, position may be offered with a different title, based on the requisite qualifications of the candidate. As such, the essential functions could vary, but will be in general those required to affect efficient
office administration functions for the Association .
Responsibilities/Duties ESSENTIAL FUNCTIONS:
1. Performs various loan administrative and servicing duties including answering borrower’s
questions, routing applications, data entry, processing loan payments, monitoring insurance
requirements, and reporting.
2. Monitors and maintains records for such programs as budgets, work plans, schedules and
projects; prepares, types, and processes forms such as those needed for office supplies, expense
reports, time sheets, and other related forms.
3. Answers incoming calls to department staff, representing department or association in a
professional manner; relays messages; transfers calls to appropriate person for assistance;
receives and refers visitors and telephone calls; responds to routine requests for information and
refers more complex requests to appropriate staff members. Picks up, opens, sorts and
distributes mail to appropriate personnel.
4. Uses computer systems to assist department or association in activities such as preparing reports
and budgets. May store/manipulate data through various software programs, spreadsheets, and
5. Composes basic correspondence on well-defined matters. May be directed to respond to routine
correspondence not requiring manager's attention; sets up and types reports following prescribed
6. May coordinate and schedule external and internal meetings, training activities, seminars, etc.,
through arranging for meeting space, coffee service, and luncheon reservations; makes travel
arrangements for department or association staff, including transportation and hotel
arrangements, as directed.
7. Operates a variety of standard office equipment according to detailed instructions, which may
include computers, paper shredders, telephones, photocopiers, fax machines and scanners.
Required Skills SKILL REQUIREMENTS:
General knowledge of accounting/financial systems. General knowledge of office equipment and
systems used for the storage and retrieval of business information. General knowledge of standard
records management and file classification practices. General knowledge of title insurance, crop
insurance and credit life insurance documentation. General knowledge of documentation
requirements for title policies, deeds of trust, and collateral. Specialized knowledge of written
correspondence principles. Skill in oral and written communication. Basic skill level in Microsoft
Required Experience Three (3) to four (4) years of general office/clerical experience.
Required Education Hgh school diploma or equivalent.
Preferred Education College degree or some post secondary education, while not required, may be considered positively
Required Qualifications Three (3) to four (4) years of general office/clerical experience.
Ability to sit for long periods of time. Ability to stand for long periods of time. Frequent
finger/hand manipulation (e.g. keyboard, office equipment, small hand tools, etc.). Frequent lifting,
carrying, pushing, and/or pulling while exerting up to 20 pounds of force.
This job description in no way states or implies that these are the only duties to be performed by the
employee occupying this position. The employee will be required to follow any other job-related
instructions and to perform any other job-related duties requested by the supervisor.
All requirements are subject to possible modification to reasonably accommodate individuals with
disabilities. This position may frequently become involve in or be made aware of confidential business or personal information as a result of interactions. It is an expecation and requirement of the job that confidential information of teh bank and its associatons and their customers be handled in a professional manner and not disclose without approval or used for personal gain. Non-compliance with privacy or conficential information requirements or expectations can result in disciplinary action up to and including termination of employment. Some requirements may exclude individuals who pose a direct threat or significant risk
to the health and safety of themselves or other employees.
Regular attendance is required in this job.
This document does not create an employment contract, implied or otherwise, other than an “at
will” employment relationship
This job requires strong verbal and written communication skills and listening skills, as well as the ability to read and comprehend memos, e-mails, operating manuals and policy directives. The job also requires the ability to follow verbal instruction as directed, providing feedback as appropriate in a respectful, business-appropriate manner. Courteous and professional conduct is required at all times with a willingness to provide and receive constructive input and direction. In working with team members, it is required that you foster open lines of communication by conveying pertinent, non privileged industry and company information that is necessary to maximize job performance, knowledge and understanding. It is Capital Farm Credit’s expectation is that open lines of communication are available to benefit job performance and satisfaction. Within your position, you are encouraged to effectively utilize communication channels to maximize job performance
TO APPLY: Apply Online at www.capitalfarmcredit.com (Click on About Us/Careers with CFC/Launch the Employment Center). Fill out an online application completely and upload a current resume. Contact Randy.Breitling@CapitalFarmCredit.com with any questions. Full description available on request.
CLOSING DATE: Position will be posted until filled, until sufficient candidates are reviewed to ensure a qualified selection can be made, or until closed at the discretion of the Association.