Office Administrator
ProMedXChange - Pittsburgh, PA

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This position will support a physician practice located in Monroeville, PA on the campus of Forbes Regional Hospital for an Infectious Disease practice.

The Office Admin/Coordinator is responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information.

Responsibilities:
Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, and other tasks.

Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

Verify necessary information and records in the medical record and computerized scheduling system.

Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

Answer telephone, screens calls, takes messages, and provides information. Answer questions regarding patient appointments and testing.

Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

Other duties as assigned or requested.

Highmark is an Affirmative Action/Equal Employment Opportunity (AA/EEO) employer.