Prepares files and records for processing, prepare deficiency lists, perform basic data entry and information retrieval, file records, copy records and reports, sort and distribute mail and greet and assist visitors and callers.
Equivalent to graduation from high school and one (1) year of general clerical experience.
Additional and/or Preferred Position Requirements:
2 years experience in ordering lab tests in the computer in a Clinical Laboratory setting, Patient Service Center, or as Health Unit Secretary. Microsoft Office preferred. Strong customer service skills, phone etiquette and communication required. Test will be required.
Knowledge, Skills, Abilities, and Physical Requirements:
Office theories and principles; business arithmetic; correct business English, including spelling, grammar and punctuation; techniques for dealing properly with the public, in person and over the telephone; basic computer applications related to the work; department and hospital safety practices and principles; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital safety principles and procedures.
Applying customer service techniques; maintaining accurate office files; skill in typing correspondence, reports, forms and other documents; entering numerical and related information into a computer system with speed and accuracy; using office equipment such as phones, copiers and facsimiles; communicating effectively with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.
Physical Requirements and Working Conditions:
Mobility to work in a typical office setting including stamina to stand and/or walk for extended periods of time and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate effectively in both oral and written forms. Strength and agility to exert up to 30 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.
University Medical Center of Southern Nevada - 20 months ago