Office Assistant II
County of Sonoma 10 reviews - Santa Rosa, CA
Full-time, Part-time

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The County of Sonoma is seeking qualified applicants to create an employment list for Office Assistant II. This list may be used to fill future full-time, part-time, and extra-help vacancies as they may occur during the active status of this list.
Regional Parks is seeking one (1) Full-Time Office Assistant to work in the Front Office. The position is in the Park’s main reception area, considered to be the “informational hub” of the Regional Parks Department. Job duties include: assisting Park customers; answering inquiries and selling membership passes and related merchandise in a very busy office; processing a large volume of calls from the public, rangers, volunteers, and other agencies; processing payments using an electronic cash register; data entry; processing mail; ordering supplies; accepting Regional Park Foundation donations; and other related duties as assigned.

The ideal candidate for the Regional Parks position will have excellent multi-tasking and customer service skills, and have experience operating a multi-line phone.

The tentative dates for the written examination are:
Wednesday, January 30, 2013 and Thursday, January 31, 2013


Minimum Qualifications:
Education & Experience: Any combination of training and experience which would likely provide the required knowledge and abilities. Normally, one year experience as an Office Assistant I with the County or one year of work experience in an office environment will provide this opportunity.
Special Skill Assignment: Some positions may require the ability to type at a corrected speed of 45 words per minute. All positions require considerable ability to operate a personal computer and multiple software. Some positions may require the ability to communicate in a language other than English.
License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Knowledge, Skills, and Abilities:
Working knowledge of: modern office practices, methods and procedures, general goals and purposes of county and departmental programs, services, and operations; clerical and department work practices, procedures, programs, services, policies and regulations; the purpose and processing of a diversity of materials; English grammar, vocabulary, spelling, punctuation and composition; basic arithmetic, ratios, and percentages; office equipment such as personal computers, typewriters, adding machines, calculators, alpha readers, electronic data processing terminals, printers, copiers, binders, collators, and microfilm equipment; the use of electronic information equipment and specific systems as used within the department; and the use of modern office equipment.
Ability to: read English at a level necessary to understand procedures, manuals, policies and guidelines; write English at a level necessary to prepare correspondence and record incoming information; speak English at a level necessary to communicate information clearly; answer a variety of questions related to department programs, services and operations; exercise sound judgement when initiating processes, actions, and alternatives within established procedures and regulations; understand and carry out written and oral instructions; prepare and maintain accurate reports and records; establish and maintain harmonious work relationships with employees and the public; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; enter data accurately into automated systems; maintain confidentiality of restricted information; use discretion in organizing work and carrying out assignments with minimum supervision; use electronic information equipment and specific systems as used within the department; and operate modern office equipment.

Selection Procedure:
The information contained in the application and responses to the supplemental questions will be evaluated and taken into consideration throughout the employment process. Applicants should list all employers and positions held within the last ten years in the work history section of your application and be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, please list each position separately. Failure to comply with these instructions may impact your competitiveness in this process or may result in disqualification.
For more detailed information about examination steps and the hiring process, you are encouraged to go to and review the Hiring Process Overview.
1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position.
2. A multiple-choice, Written Examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills and abilities for this position such as:
Applying Information and Reading Comprehension
Written Communication Skills
Basic Arithmetic
Interpersonal Skills & Customer Service
Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice.

The tentative dates for the written examination are:
Wednesday, January 30, 2013 and Thursday, January 31, 2013


A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additionally, a pre-employment medical examination, including a drug screening, will be required prior to employment.


Applications are accepted on-line at . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.
The County of Sonoma is committed to a policy and actively pursues a program of equal employment and non-discrimination. More information can be found at:

HR Analyst: MM
HR Technician: TK

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