Essential Duties and Responsibilities
Performs a variety of general clerical assignments within a framework of established procedures and without close supervision, including typing, filing, and records management. Also responsible for customer service involving the general explanation of rules, policies, and procedures specific to the area of assignment.
Files documents, maintains computerized and manual records, compiles data for general information purposes and individual requests for special reports.
Handles customer service inquiries as needed, using the Customer Service Billing System.
Screens and routes incoming telephone calls, addresses walk-in inquires, and schedules appointments; directs individuals to appropriate staff; provides general information or explains policies and procedures to staff and public.
Compares, processes, or maintains a variety of reports and documents.
Maintains general office supplies and review requisition forms to ensure receipt of ordered supplies.
Performs other duties as assigned.
Work under general supervision
High school diploma or equivalent.
Three years of related business experience.
Knowledge of principles and techniques of report writing style and format.
Ability to use correct English, grammar, spelling, vocabulary, and punctuation.
NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.
May include but not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.
Golden State Water - 18 months ago
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