Relieves departments and management of clerical work and administrative and business detail by performing the following duties:
ESSENTIAL DUTIES & RESPONSIBILITIES
Maximizes office productivity through proficient use of software applications
Follows standardized correspondence procedures and practices to compose and type correspondence
Makes copies or other printed materials
Organizes and maintains file system, and files correspondence and other records as required.
Creates records to ensure completeness, accuracy, and timeliness
Applies good customer service skills to answer phones and greet visitors
Answers incoming telephone calls, determines purposes of callers, and forwards calls to appropriate personnel or departments
Checks for phone messages and incoming faxes and forwards to appropriate personnel
Answers questions about organization and provides callers with address, directions, and other information
Prepares, compiles, receives and sorts mail and packages for business office
May review employee time cards for accuracy; ensure employee time is allocated to correct cost; input into payroll system software
MARGINAL DUTIES & RESPONSIBILITIES
Acts as a resource to management regarding administrative requirements; assist them as needed
Coordinate meeting arrangements
Performs other functions as necessary or as assigned
NATURE OF WORK CONTACTS
Interacts regularly with customers both in-person and on the telephone to answer customer questions, and resolve issues
Interacts daily with employees in the office and the field to provide administrative support; may discuss and resolve customer issues and business matters
TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A High School Diploma or GED; or six months or more related experience and/or training; or any combination of education, experience, and training which provides the following knowledge, skills and abilities:
To perform this job successfully, an individual should have knowledge of Work Processing software; Spreadsheet software; Accounting software; Payroll systems; Order Processing systems; Database software and Contact Management systems
Ability to communicate in person and electronically
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; perform repetitive wrist, hand and/or finger movement. The employee is regularly required to: talk, feel the attributes of objects, grasp, push, and reach with arms or hands. Must be able to occasionally move objects up to 15 lbs. Specific vision abilities include: clarity of vision at 20 inches or less; and ability to adjust eye to bring an object into sharp focus.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
YESCO IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (M/F/V/D)
YESCO - 17 months ago