This position consists primarily of handling all coordination and communication at the OR Control Desk to support the charge nurse in managing the OR schedule. Involves understanding the roles of surgeons, anesthesia providers, nursing, pre- and post-op processes, along with the functions of ancillary departments such as pharmacy, environmental services, plant operations, and others. Excellent customer service is a must, including interpersonal and telephone skills. Good computer skills required for Outlook, excel spreadsheet work, creating word documents, retrieving information related to clinical status of patients, and handling the patient tracking system for perioperative services. This position will take place in a high stress environment and will be multitasking between extensive phone and computer work.
Physical demands: sitting, lifting above shoulders < 10lbs, lifting waist level < 15lbs, lifting below the knees < 15lbs. Push/pull < 15lbs. Carrying < 20lbs. Grasping with right hand and left hand. Finger dexterity. Reaching below and above shoulders. Reaching accross. Rotation sitting.
Talking in person, on the phone, with public. Hearing in person, on the phone, full hearing required. Vision near, far, color. Depth perception, accomodation, field of vision.
Mental demands: frequent people contact, detailed work, freq interruptions, work independently, decision making skills, concentration required. Multitask, freq deadlines, organizational skills, work w/others.
1-3 years of office experience. Exceptional customer service skills are important. Computer skills: Microsoft office skills, scheduling and clinical software knowledge preferred. Medical Terminology required.
Fairview Health Services - 6 months ago