Office Support Specialist
City of Atlanta, GA - Atlanta, GA

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The salary for this position is: $31,400.00

This position will expire on : July 6, 2014

To perform a wide variety of complex, or technical, clerical/administrative support work, and to perform related work as required.Under general supervision, Office Support Specialist positions perform the most complex or technical clerical/administrative support assignments among a group or section of staff, requiring thorough knowledge of a department’s operating policy and procedures.

May include any and/or all of the following:
• Manage office supply purchasing and inventory
• Scheduling office equipment maintenance and provide liaison with service providers
• Establish procedures and routines
• Requesting updated employee emergency contact information every six months.
• Serve as a communication liaison for the Director
• Responsible for opening and sorting mail
• Screening incoming calls and emails and setting appointments with employees, customers and vendors
• Sets up and maintains office files, records, and indices using computer applications that include use of electronic mail, word processing, spreadsheets, and special data bases
• May be required to assist in setting up and managing spreadsheets and databases, produce reports, compile information and sometimes analyze results
• Coordinate meeting times, scheduling conference rooms, booking off-site meeting locations, sending out invitations, keeping track of RSVPs, creating and distributing the agenda, and arranging for food and beverage service
• Prepares correspondence, memos, reports, minutes, documents, orders and statistical data such as charts, tables and graphs from written, typed, or verbal instructions
• Takes and prepares minutes of meetings
• Assists in supervising or providing functional guidance to contract staff, interns etc. as required
• Provides courteous, high quality service to members of the public by personally responding to requests for service or appropriate referral
• Assist in managing Division’s vehicles

• Basic clerical skills, such as transcription, typing, scheduling, file maintenance and organizational skills
• Ability to work both independently and with a team
• Ability to work with precision and accuracy in a fast-paced environment
• Ability to operate personal computer and various software packages including web-based document management systems
• Ability to maintain confidentiality
• Familiarity with office and record keeping procedures and practices
• Familiarity with current technology and trends in the profession

Education and experience:
High School Diploma or GED & experience that demonstrate possession of the knowledge, skills and abilities listed above. Examples of qualifying education/experience:
Two (2) years of office clerical/administrative support experience equivalent to an Office Assistant or Customer Service based position, familiarity with Microsoft Office Suite, Itxtend, and Oracle. Valid Georgia Drivers License preferred.

The City of Atlanta is an Equal Opportunity Employer