All Harrah's employees are expected to deliver truly great service and to create a warm and friendly atmosphere to our guests.Â This creates a fun and exciting environment where the flawless delivery and execution of service excellence is paramount.Â Employees must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations.Â These skills are taught in Harrah's training and new hire orientation.Â For Valet Attendant, here are the specific details:
Essential Job Functions:
Greet each guest as they arrive with enthusiasm and a smile
Make sure you open doors for all guests, men and women
Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket
Safely park the vehicle in the designated Valet parking spot/ or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors ( do not put keys in pocket )
Give keys to Key Attendant
Assist with transport baggage of arriving/departing guests if necessary
Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah's
Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle
Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude
Creates a positive and 'luck building' environment for guests and other employees Qualifications:
Must perform duties with a sense of urgency
Ability to deal with a variety of people in a courteous and professional manner
Must present a professional, clean and 'Crisp' appearance
No moving violations within the past 2 years
Ability to read, write and speak English
Must be 18 years of age of older
Physical, Mental and Environmental Demands:
Must be able to operate Manual/Automatic automobiles
Must be able to lift up to 70 lbs.
Ability to stand, walk, jog/run for extended periods of time according to business demands (minimum of 3 miles per day)
Ability to work outside, exposed to both hot and cold climates
Ability to bend, reach, twist and maneuver through crowds
Ability tolerate second hand smoke
As a part of Harrah's Entertainment's employment process, finalist candidates will be required to complete a drug test and background check, prior to an offer being extended.Â Harrah's Entertainment, Inc. is an Equal Employment Opportunity employer.Â All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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