Onbase Reporting Analyst Job
Priority Health - Grand Rapids, MI

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The OnBase Reporting Analyst is responsible for fielding and resolving OnBase issues by utilizing internal OnBase systems, troubleshooting utilities and support processes. Requires close communication with multiple departments while maintaining issues ownership. Must develop proficiency in documentation as well as develop the ability to work independently on support issues all while following departmental policies. Supports the reporting needs for OnBase and Operations. Work directly with customers for the development, analysis, presentation and interpretation of medical, membership, claims, provider and other report requests.


Basic Qualifications:
Associate's Degree
2 years of experience in reporting and analysis
Certified System Administrator for OnBase within 180 Days of hire
Preferred Qualifications:
Bachelor's Degree
5 years of experience in reporting and analysis
2 years of experience in Enterprise Content Management
Two years of OnBase experience
Two years in technical customer support position ,Help desk and application support experience
Previous utilization of Windows operations system in a Client/Server environment, PC configuration, SQL database and networks
Software troubleshooting/diagnostic experience

Nearest Major Market: Grand Rapids

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