At Gander Mountain, the Operations Specialist is responsible for overseeing and maintaining/facilitating the Human Resources and Operations support functions within the store. Responsibilities will vary by store sales volume but may include performing administrative duties as it relates to cash handling and other company assets, maintaining BATF & Firearms sales records and assisting the store in monthly inventories, compliance requirements and audits. Other essential job responsibilities include but are not limited to keeping supplies and essentials ordered and within budget, maintaining the associate records as well as background and drug screens, new hire paperwork, orientation and training sessions.
1. Service Standards : Exceed Expectations, Deliver Value and Develop relationships.
2. Teamwork: Arrive at work on time, establish and maintain productive working relationships, consistently set good example for others and complete work according to department needs and deadlines.
3. Driving Sales: Educate, inform and share knowledge with customers and other associates.
4. Job Knowledge :
Remain up-to-date and demonstrate working knowledge of the job - effectively utilizes internal processes, systems and technology and participates in training relevant to position.
Maintain confidentially in sensitive matters and information
Maintains all paperwork and procedures for hiring, BATF, Cash office and payroll
Assists in auditing for areas of compliance
Demonstrate willingness to perform work outside assigned area adopting a whole store attitude, grasp instruction, learn quickly adapting to change and increase efforts when necessary to complete assignments
6. Complete other duties as assigned .
Education/Experience: High school diploma or GED required; 1+ years work experience required and 2+ year's retail experience preferred.
Proven ability to deliver unparalleled customer service.
Strong interpersonal skills with proven ability to interact positively with associates, Vendors, Base Camp and the management team as well as handling sensitive information in confidence.
Strong computer skills with the ability to effectively maneuver in a Windows environment and through Microsoft Office products.
Possess a positive, can-do attitude.
Ability to communicate, both verbally and written, clearly and concisely in English is required.
Must be at least 17 years of age
Gander Mountain is an EEO/AA Employer
Gander Mountain - 9 months ago
Gander Mountain has got the gear to get you out of the office and up the mountain. The company operates nearly 120 outdoor sporting goods st...