Operational Trainer
UnitedHealth Group 3,715 reviews - Raleigh, NC

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Positions in this function are responsible for training within a Claims or Transaction Processing role.

Candidates must have strong written and oral communication skills and a desire to lead and develop employees.

You may be required to travel and/or cross train in new or emerging functions.

Primary Responsibilities:
Ability to effectively handle shifting responsibilities and easily adapts to change.

Extensive work experience, possibly in multiple functions.

Work within required established procedures.

Works independently.

Mentors others.

Acts as a resource for others.

Will have leadership responsibilities within the classroom or virtual classroom environment

Will communicate with audiences of different size and scope

This position is located in Raleigh, NC

Requirements High School Diploma/GED

2+ years coaching, team lead, or mentoring experience in a professional environment

Prefer Claims or Transaction Processing experience

Must be able to travel up to 25%

Basic Microsoft Excel skills are required

Must have proficiency with Microsoft PowerPoint (Must be able to create and edit)

Must have experience presenting information in front of a group

Bachelor's Degree preferred

Proficiency with WebEx

Rapid Resolution knowledge

Inquiry Resolution Unit knowledge

UnitedHealthcare, part of the UnitedHealth Group family of companies, is comprised of three specialized businesses dedicated to meeting the health care benefits needs of individuals and groups; all part of something greater, but each with a specialized focus:

UnitedHealthcare Employer & Individual works with individuals, small businesses and large multi-site employers to provide innovative, affordable benefits services.

UnitedHealthcare Medicare & Retirement is focused on serving Americans over the age of 50. It is the largest business dedicated to meeting the growing health and well-being needs of aging individuals in the nation, serving one in five

Medicare beneficiaries through a comprehensive and diversified array of products and services through four industry-leading businesses.

UnitedHealthcare Community & State provides high-quality, personalized, public-sector health care programs that help local government agencies improve health outcomes for millions of children and low-income and disabled individuals at an affordable cost.

Together, we're removing the barriers that keep people from receiving the kind of quality health care that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.

Come grow and thrive in our culture of innovation and ideas. Because there is no opportunity greater than the quest to help people live healthier lives.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

About this company
3,715 reviews
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier...