Operations Admin Analyst
Watco Companies - Houston, TX

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Under direction, performs a wide variety of professional analytical and administrative duties in support of assigned functions, operations, programs, department, and/or division; performs duties in support of various administrative operations and activities including special projects, research studies, and other specialized functions; prepares various reports to improve the efficiency and effectiveness of operations; coordinates assigned activities with other departments, divisions, outside agencies, and the general public.

The following duties are typical for this position. Team Members may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Perform a wide variety of professional level research, administrative, and analytical duties in support of assigned functions, operations, programs, department, and/or division; perform duties in support of various administrative operations and activities within assigned area of responsibility including special projects, research studies, budget analysis, and other specialized functions.

Administer and coordinate assigned functions or projects; participate in the development and implementation of goals, objectives, and priorities for assigned functions or programs; recommend and implement resulting policies and procedures; create and modify policy and procedural manuals and guidelines.

Prepare and present comprehensive technical, administrative, and financial analytical and statistical reports that present and interpret data, identify alternatives, and present and justify conclusions, forecasts, and recommendations based on data summaries and other findings.

Provide assistance in resolving operational and administration issues; identify issues and conduct research to find alternative solutions; make and assist in the implementation of recommendations.

Coordinate, implement, and monitor special projects within assigned area of responsibility; perform complex research and analysis of new programs, services, policies, and procedures; prepare and present reports.

Plan, coordinate, and evaluate activities associated with assigned contracts; participate in research and evaluation of proposed contractual obligations and agreements; assist in contract negotiations and administration; monitor compliance with applicable contractual agreements and programs and services

Provide staff assistance to high level management staff; prepare and present staff reports and other correspondence as appropriate and necessary.

Coordinate and collaborate with departments, divisions and outside agencies; serve as a liaison with public and private organizations, community groups and other social organizations; provide information and serves as a resource.

Respond to inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.


The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of: •
Operational characteristics, services and activities of Watco Terminal and Port Services. •
Organization and operation of Federal Railroad Operations •
Principles and practice of program development. •
Methods and techniques of data collection, research, and report preparation. •
Methods and techniques of statistical and financial analysis. •
Principles and procedures of financial record keeping and reporting. •
Principles and practices of budget preparation and administration. •
Principles and practices of accounting. •
Office procedures, methods, and equipment including computers and applicable software applications. •
Applicable civil, government and administrative codes. •
Principles and practices of customer service. •
Principles of business letter writing. •
Basic principles of supervision and training. •
Policies and procedures of the assigned department. •
English usage, spelling, grammar, and punctuation. •
Pertinent federal, state and local laws, codes and regulations.

Ability to: •

Perform a full range of responsible analytical and administrative duties in support of assigned programs, functions, and/or department involving the use of independent judgment and personal initiative. •

Research and analyze problems and prepare recommendations on a variety of issues. •
Understand the organization and operation of assigned department and outside agencies as necessary to assume assigned responsibilities. •
Research, analyze and evaluate programs, policies and procedures. •
Collect, evaluate and interpret complex information and data. •
Prepare, research, and monitor contracts and agreements. •
Prepare clear and concise administrative and financial reports. •
Maintain accurate and complete records on programs and operations. •
Interpret technical information for a variety of audiences. •
Independently prepare correspondence and memoranda. •
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. •
Adapt to changing technologies and learn functionality of new equipment and systems. •
Train and evaluate personnel as assigned. •
Communicate clearly and concisely, both orally and in writing. •
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A Bachelor’s degree from an accredited college or university with major course work in
public administration, business administration, economics, environmental science/studies, or a related field.

Four years of increasingly responsible administrative, analytical, and/or budgetary

Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.

About this company
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Watco Companies (WCI) offers a wide-range of railcar services. Subsidiary Watco Transportation Services (WTS) runs 20-plus short-line...