Other Possible Location:
Job Shift: Day
Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Assists in troubleshooting and resolving safety, service, and operational issues.
Creates, distributes, and closes-out customer tickets on a daily basis.
Maintains and distributes department related information on a daily basis.
Communicates with other supervisors and managers about operations and/or dispatch issues.
Completes and maintains a variety of reports as directed by the department manager.
Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
Assists with data collection and reporting required for incentive pay programs.
Assists with the processing of payments and other financial tasks as necessary.
Assists in the implementation of operational projects as needed.
Communicates with customers about service issues as needed.
Communicates with employees about scheduling and work assignments as needed.
May enter and maintain Service Machine SMART data on a daily basis.
Performs other duties as assigned
This job has no supervisory duties.
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
Required: High school diploma or G.E.D, and zero to four years previous experience.
Preferred: High school diploma or G.E.D, plus additional or specialized training, and zero to four years previous experience.
B. Certificates, Licenses, Registrations or Other Requirements
C. Other Knowledge, Skills or Abilities Required
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.
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Waste Management is the leading provider of comprehensive waste management and environmental services in North America. We are also a...