Spread Your Wings
We are the duck. We inspire and are inspired, listen and respond, empower our people, give back to our community, and most importantly, celebrate every success along the way. We do it all ...
The Aflac Way
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best known brands.
Aflac has been recognized by FORTUNE magazine as one of the 100 Best Companies to Work For in America for the fifteenth consecutive year in January 2013 and as one of the World's Most Admired Companies for the twelfth year in March 2013.
Our business is about being there for people in need. So, ask yourself—are you the duck? If so, there’s a home—and a flourishing career—for you at Aflac.
Aflac Benefit Solutions
Operations Analyst II
Principal Duties & Responsibilities
Coordinates administrative and logistical details associates with the day-to-day operations of the business unit
Assists management in gathering, interpreting and comparing benchmarking data to the company’s operations
Performs statistical analysis
Develops and documents standards for the use, control, updating and maintenance of databases
Develops appropriate analytical models and reports to support informed decision-making
Performs research and provides insight and recommendations
Acts as a liaison between the department and/or divisions
Makes recommendations for new and revised business policies, procedures, and practices
Collects, organizes, analyzes, and prepares reports for management
Develops staffing model scenarios for administrative business areas
Handles staffing, capacity, and space planning for administrative business areas
Provides relevant subject matter expertise
Performs analysis related to budgeting, expenses, and forecasting
Conducts data modeling and analysis
Develops and maintains databases
Assists department management with the preparation of departmental budgets
Assists with building department performance, planning future divisional goals and organizational structure, incorporating quality and productivity improvements
Develops and modifies staffing, planning, forecasting, budgeting and reporting processes as needed
Leads special projects and the development of executive level presentations
Synthesizes reports and information to provide clear and specific insight and recommendations
Ensures appropriate measures and reports are defined and implemented to assess and/or initiative performance
Mentors and supports the development of other analysts
Performs other related duties as required
Education & Experience
Assists and monitors the confirmation of the department’s daily transactions, transmissions, and deposits
Identifies and determines the course of action to resolve any discrepancies with the daily roll-up and reconciliation processes
Job Knowledge & Skills
KNOWLEDGE OR SKILL
MICROSOFT DYNAMICS (CRM)
BUSINESS CASE PREPARATION
BUSINESS COST BENEFIT ANALYSIS
VISUAL BASIC SCRIPT
LEAN SIX SIGMA
MINITAB, SPSS, OR EXCEL ANALYSIS TOOL PAK
DATA TREND ANALYSIS & INTERPRETATION
PERFORMANCE ANALYSIS & FORECASTING
Action Oriented, Adaptability, Customer Focus, Ethics and Values, Integrity and Trust, Listening
Decision Quality, Intellectual Horsepower, Organizing, Presentation Skills, Planning, Problem Solving, Written
Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we’re able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), pension, stock purchase plans, and many more.
Would you buy insurance from a duck? Aflac counts on it! To soften the financial stresses during periods of disability or illness, Aflac...