Operations Analyst
GA Dept of Driver Svs - Conyers, GA

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Duties and Responsibilities: The Georgia Department of Driver Services, Regulatory Compliance Division, is seeking a qualified candidate for the position of Operations Analyst within the Alcohol and Drug Awareness Program (ADAP) Unit. Under limited supervision, the Operations Analyst has responsibility for limited projects and well-defined assignments regarding the ADAP program. The Ops Analyst gathers, compiles and analyzes data and prepares comprehensive reports. Maintains current data and statistics for grant reporting and benchmarking. Participates in the assessment of program operations and prepares statistical reports. Monitors and ensures program compliance. Seeks creative solutions for system automations and continuous process improvements. Provides technical assistance to external and internal customers. Provides computer support and/or manages an automated information system to tract ADAP expenditures, instructions, shipments, etc. Maintains working relationships with State Department of Educations, County Boards of Educations, school personnel, and ADAP manual vendor. Plans, develops and delivers training presentations.

The incumbent will be responsible for responding to management and customer inquiries in a professional and timely manner, in accordance with the core values of the Department of Drier Services. The incumbent will be expected to maintain a positive attitude and be receptive to change in a fast-paced environment. The Ops Analyst will be responsible for being responsive and escalating customer complaints to management. The incumbent will be expected to develop and maintain strong partnerships between the Division and its internal and external business partners.

Applicant Instructions Use the following link to apply for this position: http://www.dds.ga.gov/DDS/EmploymentOpp.aspx
Click the link that reads Learn more about available positions with DDS . Applicant should then click on the position of interest and submit their resume. Resumes submitted online to The Georgia Department of Driver Service need to have all fields/areas of the on-line resume completed. In addition to the required fields, applicants must also complete any Basic Qualification fields for each job.
Application materials should be filled out carefully and completely. An incomplete application/on-line resume or an application/on-line resume with insufficient information may result in an applicant not being considered for a vacancy. Describe your employment background in full.

Resumes will be screened for the training, experience, and/or competencies listed as the Minimum Qualifications for the job. Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the Preferred Qualifications.

All resumes will be reviewed and considered, however, all applicants may not be interviewed. No notification will be sent to applicants who are not selected for interviews.

Due to the large volume of applications received by this office, we are unable to provide information on your application status over the telephone.

DDS employees, in the event of an identified emergency, may be required as a term and condition of employment, to assist in meeting the emergency responsibilities of the Department. In addition, in an emergency situation, they may be required to perform responsibilities that are not regularly assigned to them in order to continue the operations of the agency.

NOTE: Information in this announcement is subject to change.

VACANCY OPEN TO: ALL QUALIFIED APPLICANTS

Submit Application Materials to: APPLY ONLINE AT
http://www.dds.ga.gov/DDS/EmploymentOpp.aspx