Company Profile: Description In 1981 Halloween City opened our first stores in Walled Lake and Brighton, Michigan. In 2007 we joined the Party City Retail Group. Today we operate in over 34 states nationwide! Halloween City's temporary stores have been providing the country's best combination of value and selection of Costumes, Accessories and Halloween D cor for over 30 years.
Job Description: Summary of Responsibilities The Operations Assistant acts as a Halloween City representative to the buying public. Supports the General Manager in an operations focused role. Responsible for the overall operation of a temporary Halloween store in the absence of the General Manager. Adheres to all policies and procedures established by Halloween City in order to achieve our overall goals.
Primary Functions Store Operations o Complete Halloween Highlights training program o Set standard of excellence for Customer Service o Daily implementation of the Own Your Zone program o Oversee all aspects of the cash register operations, daily banking and nightly reconciliation following Halloween City policies and procedures o Proactively assist in store security and loss prevention o Meet/exceed Halloween City sales goals by driving sales o Support corporate sales initiatives such as item of the day, average ticket, contests, and email collection by ensuring compliance of staff o Facilitate weekly Huddle meetings o Process freight following Company receiving procedures o Responsible for all store assets, possession of store and office keys o Participate in the physical inventory and tear-down of the store at the end of the season Human Resources o Conducts preliminary interviews with potential Associates o Train new hires on the Halloween Highlights Program/product knowledge/LP awareness o Assist with the coaching and counseling of Associates o Developing Associates for advancement o Monitor payroll/daily approval of Associate time clock punches in Retail.net Additional Functions as Manager on Duty Merchandising o Assist in the store setup/ensure the continued integrity of store flow-o-grams, plan-o-grams, and end caps o Compliance with price changes and daily merchandising memos o Maintain control of damages, defectives, and parts & pieces Communication o Update store communication board with zone charts, daily task list, store schedule, etc. o Alert General Manager of store concerns, inventory needs, staffing concerns and general questions Marketing o Support Corporate marketing initiatives such as Friends and Family, Business to Business, and Regional Haunt programs Properly display all interior store signage such as aisle violators, Picture Wall, product posters, etc. Other Functions Ability to assist in the setup and tear-down of other temporary Halloween City locations Perform additional duties as assigned Working Conditions Open availability to work days, nights and weekends. Based on store needs, the District Manager may approve overtime hours.
Work environment tends to be fast paced. Frequent and direct interaction with Customers and Associates. Exposure to fluorescent rays from light fixtures as well as computers and cash register screens. Some exposure to dust/dirt due to product storage.
Physical Requirements This position will require long periods of standing with frequent stooping, bending, kneeling, and crouching. Will require the ability to climb a ladder and/or reach and move boxes/objects from various storage heights. Individual must be able to lift and/or move objects with weights of 0-50 lbs. Job Requirements: Halloween comes but once a year and it just might be your next big opportunity.
Halloween City is searching for energetic, dynamic professionals with exceptional leadership and customer service skills. Operations Assistant Manager Positions are now available for the fall 2013 season. Join a diverse team of competitive retail professionals in the fast paced, frenetic and rewarding world of seasonal retail. CLASSIFICATION: Hourly / Non-Exempt REPORTS TO: General Manager SUPERVISES: Assistant Manager, Front End Supervisor, Halloween Specialists
- 21 months ago - save job