Operations Control Center (OCC) Supervisor
Scope of Position
The OCC Supervisor will provide efficient
supervision of the OCC. He/she will
create reports, maintain records, and report operational status to the OCC
Manager. The OCC Supervisor handles
personnel issues for the OCC team, excluding hiring and termination; although
the Supervisor will participate in situations involving both hiring and
termination. The OCC Supervisor, when necessary, will perform the job duties of
the Operations Technician.
Reports to: Manager, Operations Control Center
Division/Department: Operations Control Center / Operations & Maintenance
Location: San Diego, CA
Normal office environment where 90% of the
time is spent in the office, working at a desk/workstation and 10% of the time
traveling to offsite meetings as needed. Initially, as the OCC is transitioning
from Chandler, MN to San Diego, CA, the OCC Supervisor, for training purposes,
will be expected to travel to Chandler, MN for several days at a time.
a safe working environment at all times.
personnel supervision within the dynamics of the OCC’s 24/7/365 multi-shift
24/7 OCC coverage with multi-person crew shifts.
with the HR department, responsible for performance reviews, interviewing, and
disciplining of Operations Technicians.
for providing the OCC Manager and/or Director detailed information (both verbal
and written) regarding individual personnel’s actions, when discipline and/or
discharge is being considered.
individual guidelines required for monitoring multiple projects while complying
with each projects contract.
train all required guidelines and verify that these guidelines are followed.
operates computers and specific SCADA systems from various renewable energy
technologies from multiple manufacturers.
be able to become proficient at remotely troubleshooting renewable energy
systems ( turbines / inverters / substations / networks / communication
regulatory compliance with all interconnected utilities and off-takers.
and perform if trained and certified, the safe operation of all
balance-of-plant activities, including substation clearances and switching as
staff in monitoring and identifying performance issues to maximize plant
duties of Operations Technician - monitors turbines, resets turbines when
possible, and notifies appropriate personnel when required according to the
be on-call for emergency situations at OCC and must be willing to work other
shifts as required.
records of OCC operation and personnel status.
and correct paperwork originating from the OCC department.
all procedures, policies, and personnel are working together to provide service
to OCC customers.
other duties as assigned by the OCC Manager or his/her designee.
years of supervisory experience preferred, with emphasis on 24/7 shift work
(call center environment).
degree in science or business curriculum, Bachelor’s degree or equivalent
business / military experience preferred.
interpersonal and communication skills.
show ability to multi-task.
demonstrate excellent computer and networking skills.
level of expertise with Microsoft Office Suite.
be familiar with industrial communications and SCADA equipment.
or experience with NERC, FERC and system operator requirements with capability
to learn and pass necessary certification exams if/when required.
EDF Renewable Energy
- 2 years ago - save job