Operations Manager I
Exel - Detroit, MI

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To maximize the performance of the site by directing the daily, weekly and monthly activities; providing leadership, motivation, training and development of the workforce; executing against Customer requirements; and operational performance to “create new value by working together.”
Detailed Job Description Key Accountabilities
Customer
Execute Customer contract requirements and identify accessorial activity and ensure necessary documentation Responsible for developing and maintaining effective Customer relationships Utilize the site warehouse Management system to ensure: Management of cycle counting / adjustment / rotation programs Productivity and Space utilization (efficient product placement, etc.) Accuracy (to floor and Customer book) Identify opportunities for technology enhancements
Associate
Deliver a safe, secure, clean and fair work environment for Associates Provide for Associate performance reviews, development of Supervisors to move to the next level Ensure compliance to the routines outlined in the Time Allocation Matrix and SOP’s Ensure company policies are communicated, applied and enforced (i.e. accounting, operational, safety, regulatory and administrative) Participate in the Management, training, development of supervisors as well as, hiring & retention of hourly and supervisory staff consistent with the site turnover objectives Champion a performance leadership responsibility, such as labor sharing Ensure the Associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely maintained
Process
Operate within the agreed budget (P&L) for the site Ensure all inventory accuracy metrics are met Co-ordinate the collection of performance measurements consistent with Customer, vendor and Exel (Balanced Scorecard) contractual requirements Understand process performance versus target objectives, identify reasons for variance, communicate and implement necessary changes Ensure daily / weekly workload planning and volume forecasting routines are accomplished (i.e. staffing, equipment, space) Active participation in Continuous Improvement and Quest Workshops Job Requirements A Bachelor's degree in Logistics, Industrial Engineering, or a related operations discipline required 1-3 years supply chain management experience in transportation, distribution and/or freight management 2-4 years in a supervisory/management role Experience managing full P&L A hands-on management approach that encourages change and creative problem-solving Ability to work well in a fast-paced and high-intensity environment Experience in a large distribution center strongly preferred Ability to interact effectively at multiple levels in support of customer relationships Ability to meet strict time frames in environments with zero tolerance for failure A commitment to continuous improvement in an ever-changing industry Excellent communication and presentation skills and high integrity Strong relationship-building skills Ability to groom and grow others Self-confidence (particularly with client relationships) Must be willing to relocate in the future Shift Second Shift

Exel - 2 years ago - save job
About this company
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Exel is the leading contract logistics provider in the Americas thanks to the hard work of 40,000 associates at more than 500 sites...