Operations Manager
CSX 288 reviews - Springfield, MA

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Job Summary:
Assists the Terminal Manager with all of the functions of running an intermodal terminal, including coverage for Terminal Manager in all functions while they are unavailable.

Primary Activities and Responsibilities:
Ensure decisions are made to maximize profitability of the company.

Work with the Terminal Manager, clerical staff, and contractors to ensure that train plans and terminal plans are in harmony to minimize arrival-to-spot times on inbound trains, maintain sufficient time to efficiently load all outbound cargo, make on time releases of outbound trains, and reduce the amount of unproductive track time.

Work with Terminal Manager, Network Operations, and Service Design groups to adjust/change plans and schedules to meet network, customer, and terminal needs.

Work with Terminal Manager to set short and long-term plans for maintenance, upgrades, and updates in accordance with CSX rules and guidelines.

Make sure all periodic inspections (daily, weekly, and monthly) are performed, reviewed, and addressed.

Assist Terminal Manager in determining sufficient staffing levels and establish schedules to maximize the use of clerical and contract employees.

Implement training of all new employees and recurrent training for all other employees and contractors.

Ensure all CSX intermodal safety and environmental policies are adhered to by all employees and contractors.

Ensure all necessary departments of CSX intermodal are informed of all terminal needs and special conditions (daily updates if necessary).

Miscellaneous activities and responsibilities as assigned by manager.


Minimum Qualifications:
Bachelors degree in any discipline

1 or more years of supervisory experience required in Transportation, Logistics, or Rail Operations

Equivalent Qualifications:
Associates degree in any discipline

More than 3 years of supervisory experience required in Transportation, Logistics, or Rail Operations

Knowledge and Skills:
Railroad industry knowledge

Microsoft Office skills

Federal Railroad Administration (FRA) regulatory knowledge

Knowledge of Association of American Railroad (AAR) guidelines

Written and oral communication skills

The CSX Competency Framework is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following competencies: analyze issues and make effective decisions, advance the business, engage, coach, and build a diverse workforce, build partnerships, improve service quality and processes, execute effectively, demonstrate personal leadership, and demonstrate functional and technical agility.

Job Requirements:
Wear protective equipment such as welding shields, hard hat, hearing protection, steel-toe boots, work boots, safety vest, face shield, and safety glasses.

Work hours may vary in length and schedule. Work hours may include a nonstandard workweek and various shift work.

Work hours may include on call 7 days a week, 24 hours per day, with extended periods of time away from home.

The applicant selected for this position may be required to successfully complete a background check and drug test. Passing results must be received prior to start date in new position.

Environmental Conditions:
Work inside an office environment.

Work outside in all weather conditions.

Work with hazardous materials on an occasional basis.

Safety Commitment:
Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers, and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers, and the communities.

Company Profile:
CSX Corporation, a Fortune 500 company headquartered in Jacksonville, FL, is a multi-modal freight transportation company serving customers across North America. Through its primary subsidiary, CSX operates the largest railroad in the eastern United States with operations in 23 states, the District of Columbia, and two Canadian provinces. CSX also includes an integrated intermodal company which serves customers with its own truck and terminal operations as well as a dedicated domestic container fleet. Other CSX subsidiaries provide technology and real estate support to the company. These subsidiaries combine to allow CSX to deliver efficient freight alternatives to customers in a variety of industries, including coal, chemicals, automobiles, metals, agricultural and forest products, food and consumer goods.

CSX intermodal Terminals, headquartered in Jacksonville, FL, is one of the nation's largest coast-to-coast intermodal transportation providers. The company offers customers the value of rail combined with the advantages of trucking through multimodal movement of domestic highway trailers, premium parcel business, and international steamship containers across North America.

Closing Statement:
At CSX two of the company's core values are People Make The Difference and Safety Is A Way of Life. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity / Affirmative Action Employer that supports diversity in the workplace.

Primary Location


United States-MA-Springfield




Relocation Available



Tax Status


Railroad Retirement

Overtime Status



Closing Date


Nov 30, 2012

Number of Openings



About this company
288 reviews
CSX Corporation, together with its subsidiaries based in Jacksonville, Fla., is one of the nation's leading transportation suppliers. The...