Operations Manager
Dynamex - El Paso, TX

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The daily management of assets and Human Resources including the application of company policies and procedures to achieve efficiency, profitability and good working relations with Dispatch, drivers, customers and the public. PRIMARY RESPONSIBILITIES * Ensure exceptional customer service is achieved by exceeding "service targets" and objectives.* Ensure the quality and fairness of the Dispatch department, fill in as Dispatch back-up when required, and cover 24 hours, 365 days per year.* Recommend staffing needs for the Operations department.* Recruit, hire, and ensure adequate training of staff.* Monitor revenue and cost levels to ensure efficiency, profitability and institute policies and procedures to correct inadequacies.* Promote new business.* Visit Customer sites upon request.* Recommend rates, institute pricing procedures and carry out rating policies as instructed by the Branch Manager.* Keep the Branch Manager informed of daily activity.* Establish and maintain agent/vendor relationships, and ensure vendor agreements are in place.* Authorize payment of operational invoices.* Ensure adherence to procedural and policy requirements of various government bodies.* Assist Branch Manager.* Perform all other duties as assigned.
EDUCATION REQUIREMENTS * BA or BS degree in Business or in related field. EXPERIENCE REQUIREMENTS * Minimum 2-3 years experience in a Supervisory/Management capacity in Operations SKILLS AND ABILITIES REQUIREMENTS * Leadership qualities.* Combination of skills and experiences that may include prior industry experience, general management, sales and other relevant background.* Maintain a high degree of self-discipline.* Outstanding communication and interpersonal skills.* Excellent organizational skills. PHYSICAL REQUIREMENTS * Able to lift a minimum of 40 lbs.We offer a competitive Benefits Plan and a 401K Plan with a match. EOE

About this company
105 reviews
Dynamex knows the dynamics of same-day delivery. The company offers both scheduled and on-demand delivery of time-sensitive items such as...