Operations Manager
K12 - Florida

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K¹² is a dynamic company on a mission to provide the most compelling, comprehensive, and effective K-12 education available. Our employees are a critical part of an organization that is providing powerful, new options for the way children can be educated. They have a passion for education and a drive to make a difference.

We pride ourselves on maintaining the highest level of integrity. We have the same high expectations for our employees as we do for the students who are in our programs. These are just a few of the values that make K¹² a great place to work.

Position Summary, Operations Manager:

Operations Support:
o Act as point of contact for family escalations relating to materials and processes
o Serve as an information resource and provide problem solving and ongoing support
o Develop, document, disseminate and maintain project management and operational best practices
o Coordinating and overseeing the annual state testing.
o Manage school employee files
o Identify and conduct analyses to support cost savings or revenue growth opportunities
o Facilitating all logistics for state testing
o Monitor and ensure accurate annual and monthly forecasting
o Manage stakeholder reporting (K12 as well as federal, state, and local government agencies)
o Act as point of contact for auditors
o Manage attendance of students
o Help process enrollments and manage local enrollment team (if applicable)
o Process withdrawals and deactivations
o Manage student information database and changes
o Prepare school policies related to enrollment and operations
o Order and troubleshoot all computer ordering issues
o Track internet reimbursement
Data Integrity, Reporting, Records and Process Improvement
o Manage the integrity, confidentiality, and security of all student records per state guidelines.
o Reporting as required by grants awarded to the school
o Operations process development, documentation, and improvement.
o Development of an internal shared server platform to support data sharing among staff


o Operations management experience including a track record of overseeing and evaluating a group of diverse, cross-functional employees.
o Project management experience in fast-paced project or start-up company
o Non-profit or K-12 education grants management responsibility
o Prefer a candidate with school building facilities management experience.
o Bachelors degree required
o Formal project management experience ideal.
o Strong technology skills, preferably from work experience
o Excel and/or database experience
o Bilingual strongly preferred

EOE and Drug-Free Workplace