Operations Manager
Murphy Services - Saint Paul, MN

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Company Description:
Job Description:
Responsible for the management of all mortgage processing activities in multiple locations. Provide guidance, training, and assistance to personnel. Oversee daily operations and administrative activities. Ensure compliance with agency and company guidelines and that good business practices are promoted in a courteous, effective, and timely manner.

We will consider candidates with no/little mortgage experience but with a strong manufacturing background.

Manage the daily processing pipeline of the Mortgage Operations function.

Provide guidance, training, and assistance to processing staff as needed

Engage in strategic initiatives to grow the business and streamline processing to optimize efficiencies

Monitor/measure workload, quality of output, and overall performance of loan processing staff and make recommendations as required

Perform the work of a processing position to ensure effective and timely production of loans

Assist/train all staff and troubleshoot with guidance on how to handle situations

Obtain a strong working knowledge of all products and implement procedures as needed

Ensure that all forms and reports are accurate and complete

Hold weekly pipeline meetings to include training and teamwork concept.

Keep current all policy and procedures manuals from both internal and external sources

Requirements and Skills:
BS Degree

At least 7-10 years residential mortgage loan operations/processing/management experience with emphasis on back-office processing (recording, lien release, post closing).

Will consider candidates with strong Manufacturing Operations experience (quality,cost,leadership, training) with no mortgage experience

Advanced proficiency in Microsoft Office (Word, Excel, Outlook)

Problem analysis and problem resolution at a functional level

Strong interpersonal and written and verbal communication skills


Able to work effectively in a collaborative team environment

Customer-centric attitude

Compensation: $55-$60k Annually

Key Words: Mortgage Recording, Post Closing, eRecording, Final Docs, Lien Release, Loan, Settlement, Title, Closing, Mortgage Processing, Mortgage Underwriting, Mortgage Origination, Real Estate, title companies, recording jurisdictions, wells fargo, lender, LPS, recording, lien release, assignment, post-closing, final documents management, ViewPoint, Dynamic Doc Hub, post-closing audit, InteleDoc Direct, Deeds, Assignments, Modifications, UCC's, Subordinations, POA's, county recorders, Information Technology

About this company
Murphy's is a full service plumbing, heating and air conditioning company with a reputation for unsurpassed quality, comfort and service...