The Operations Process Analyst, is a UW Health position servicing the needs of both UWHC and UWMF. The analyst is responsible, under direction from UW Health operational departments for developing and programming software to support revenue cycle activities. This individual serves as an expert resource for applications, develops workflows, and participates in training staff on software. This requires the individual to stay current with the application, interface with UW Health Systems Analysts, ITS employees, and software company analysts. The incumbent must employ excellent communication skills in sharing information with users within department.
1. Bachelor's degree in related field or equivalent experience required.2. Minimum of 3 years Information Systems and/or applicable departmental experience required.3. Knowledge of Healthcare Revenue Cycle and/or EDI transactions preferred.4. Programming skills in Visual Basic,Visual Studio, Microsoft SQL Server, Safe Source, html, XML, and web scripting.5. Ability to communicate effectively.6. Ability to work independently and be result oriented.7. Knowledge of and ability to provide statistical data analysis and quantitative/qualitative study designs.8. Strong analytical skills.9. Capable of interacting with all levels of staff.10. Effective interpersonal skills, including the ability to promote teamwork and ensures a high degree of internal and external customer satisfaction.11. Consultative approach to working with users in assessing needs and requirements.12. Ability to manage multiple tasks with ease and efficiency.13. Physical Requirements: Sedentary - Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.