Operations Representative
Bank Of America - Dallas, TX

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Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.

Unit requires the ability to work under pressure in a high productivity environment with heavy volumes. Selected candidate must be able to work well independently and as a team player. Scheduling flexibility a must, PC experience and strong ability to learn and perform multiple tasks a plus. Will adhere to policies and procedures required and maintain a good attendance record. Candidates must: have 10 key by touch skills, be attentive to details, accuracy and efficiency, have balancing experience/mathematical aptitude and deductive reasoning, must be able to stay beyond scheduled hours until all work is completed and work holidays/day following holidays.

High School Diploma or equivalent.

This position requires very strong 10 key and alpha-numeric keying skills. Operator will be required to meet established production and quality standards after initial training period.

About this company
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Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...