Operations Service Desk Specialist
Istonish - Lafayette, CO

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Istonish is a minority owned, privately-held, award-winning business enterprise, headquartered in Denver, Colorado, with offices located in Minnesota, and Wyoming. When you join Istonish, you become a part of the team dedicated to delivering outstanding technical and customer service to our clients.
Our client, a leader in design, development and manufacture of innovative aerospace systems, located in Lafayette, Colorado, has a requirement for an Operations Service Desk Specialist. The anticipated duration of this contract engagement is 6 months.

What You'll Do Respond to customer requests for assistance with computer software. Troubleshoot SharePoint issues Troubleshoot networking issues LAN and Wireless Troubleshoot remote access VPN, Remote Desktop,

What You'll Need: High School diploma or equivalent plus 4 years or more related experience or 2 years of related technical school. Good customer service skills. Good communication skills. Intermediate to advanced knowledge of PC software and networking: classes and/or experience. Strong understanding of Windows 7 and XP desktop operating systems. Advanced understanding of Windows Office Professional suite. Ability to prioritize, organize and coordinate simultaneous tasks/projects. Ability to perform computer functions with little or no direct supervision. In addition to typical education and experience requirements, a demonstrated capability to adequately perform the essential functions and responsibilities of the position and exhibit the skills and competencies of the grade level should be considered. Each higher level degree, i.e. Master's Degree or Ph.D., may substitute for 2 years of experience.
Related experience may be considered in lieu of education.
Relocation for this position is NOT Available
Equal Opportunity Employer Minority, Female, Disabled, Lesbian, Gay, Bi-sexual, Transgender and Veterans.

About this company
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We help you do more with less. Technology can be complicated. But, what we do for our clients is simple. Istonish helps you accomplish...