Operations Service Specialist
Iron Mountain - Houston, TX

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Job Description:
Title: Operations Service Specialist / Warehouse
Iron Mountain Incorporated (NYSE: IRM) provides
information management services that help organizations
lower the costs, risks and inefficiencies of managing
their physical and digital data. The company’s solutions
enable customers to protect and better use their
information—regardless of its format, location or
lifecycle stage—so they can optimize their business and
ensure proper recovery, compliance and discovery.
Founded in 1951, Iron Mountain manages billions of
information assets, including business records,
electronic files, medical data, emails and more for
organizations around the world. Visit
www.ironmountain.com or follow the company on Twitter at
www.twitter.com/IronMountainInc for more information.
We are currently recruiting for a Operations Service
Specialist-
Two shifts available- Sunday- Thursday or Tuesday-
Saturday. Shift start time will vary from 11am- 12pm- 7
pm- 8pm
Job Summary
Internally services the customers by maintaining their
inventory through performing record center tasks
including retrievals, incoming, destruction, internal
moves, permanent withdrawals and any special projects
requested. This position will also have the
responsibility of driving a company van or small truck
(14 or 20 foot box truck) and transporting material from
customer and Iron Mountain locations; loading and
unloading truck or van through a variety of mechanisms;
using wireless scanning technology, preparing paperwork,
and performing the delivery/pick-up of customer material
in a courteous, efficient and professional manner.
Essential Functions
  • Process all incoming media orders including,
scanning carton barcodes and locations, storing
items in record center, downloading scanned
information, investigating and resolving all
exceptions and, at times, closing the order in
Safekeeper system.
  • Process media retrieval orders including pulling
the items, verifying item, closing service order on
Safekeeper, manifesting all orders, bundling all
orders and preparing for shipment to customer.
  • Responsible for delivering stats requests to our
customers and on-call rotation.
  • Process all internal moves including pulling media
from one location and storing it in another
location, investigating all exceptions and closing
all work orders in Safekeeper.
  • Process all destructions including pulling required
media, verifying it for accuracy, preparing it for
cartage, investigating and resolving all exceptions
and closing all work orders in Safekeeper.
  • Prepare and process all record center paperwork
necessary to accomplish the above processes.
  • You must be at least 21 years old with a valid
driver’s license and a good driving record, and be
able to pass a pre-employment substance abuse
screening, a background check and a DOT physical

Job Requirements:
KNOWLEDGE, SKILLS, AND ABILITIES
  • High School diploma or equivalent.
  • 1+ years route transportation experience is
preferred.
  • Ability to climb stairs, lift material up to 50 lbs
pounds and be able to use tools to maneuver.
  • Valid Driver's license as driving will be required
  • Strong attention to detail and accuracy.
  • Ability to adhere to and enforce all security
procedures.
  • May travel between facilities.
  • Must be able to work overtime as required.
The ideal applicant will have current exp. in a
service industry.
At this time we are considering only local candidates
who are able to work without employer sponsorship. No
agencies or phone calls, please.
Only those candidates whose experience best meets our
requirements will be contacted.
Iron Mountain is an Equal Opportunity Employer.
Keywords: customer service, distribution center,
logistics, shipping, warehouse.

Iron Mountain - 2 years ago - save job
About this company
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You think you have a mountain of paperwork to deal with? Iron Mountain is one of the world's largest records storage and information...