Operations Supervisor (Records)
Pasco County Clerk & Comptroller - Pasco County, FL

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Plan, implement, direct, coordinate, and manage the operation of a department or functional area. Plans, implements, and maintains work flows and manages procedures for operating efficiency and optimum performance. Perform quality assurance to identify training needs and ensure compliance with federal, state and/or local requirements. Manage necessary training for new hires and experienced teammates.

Examples of Duties (Essential Functions):

Responsible for the achievement of department productivity and quality of work.
Analyze, evaluate, and manage business processes for effective and efficient work flows to ensure compliance with federal, state and/or local requirements.
Monitor work flow volumes, assign work to teammates, and reallocate resources as necessary.
Manage and audit daily transactions, which may/may not be financial.
Mentor, train, and develop teammates to maximize their potential.
Coach, counsel, document, and recommend promotion, demotion, and dismissal of teammates.
Evaluate and review performance of teammates.
Manage time and attendance of teammates.
Interview and recommend applicants for hire.
Review and implement changes from the annual legislative sessions.
Develop and maintain working relationships with outside agencies.
Manage a highly demanding work environment.
Perform other duties as required.

Typical Qualifications and Minimum Qualifications:

Possess a high school diploma or be in possession of an accredited equivalency diploma. Associates degree is preferred. Four years of experience in leading a team or in a supervisory position required. A comparable amount of training and/or experience may be substituted for the minimum qualifications.

Basic skills testing such as typing, spelling, grammar, math, and office manager skills are required for this position. Type at 30 cwpm preferred.
A valid driver's license is required.

Supplemental Information and Knowledge, Skills and Abilities:

Live and advocate our commitment to the Organization’s vision, mission, and values.

Working knowledge of business management principles, practices, guidelines, and procedures is required.

Must have a thorough working knowledge or the ability to research the Florida Statutes and develop and implement procedures relating to assigned functional area.

Possess the ability to present oral and written comments and recommendations clearly and concisely. Must be able to understand written sentences and paragraphs in work related data.

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; arranging information or taking actions in a certain order or pattern according to specific rules(s) that produce appropriate results.

Ability to analyze work flows or procedures to identify potential issues, reviewing related information to develop and evaluate options and implement appropriate solutions(s) and/or action(s). Have the ability to review, edit, or create written procedures.

Ability to understand the implications of new information for both current and future problem-solving and decision-making; then selecting and using training/instructional methods and procedures appropriate for the situation(s) when learning or teaching new task(s) or work flows.

Must have the ability to analyze technical questions, operational information, and analyze data for resolution of problems. Have the ability to compile complex records and prepare reports.

Have the ability to manage and direct work flow of a department/section. Must have the ability to plan, organize, and assign work to subordinates, instruct, answer questions and resolve problems.

Must have the ability to meet the general public and deal effectively with their questions and/or solve their issues.

Must have the ability to establish and maintain effective working relationships and communicate effectively with management, subordinates, and co-workers in other areas of the Clerk & Comptroller's office, general public, other agencies, and judiciary.

Must have the ability to use sound judgment and remain professional under pressure when dealing with internal or external customers, analyzing complex situations, ensuring timely completion of assigned projects, and/or for problem resolution.

Ability to work with confidential and/or sensitive data while complying with federal and state regulations and legal advice restrictions for the Clerk & Comptroller’s office.

Position and duty location may vary between East and West side of the County and departments based on organizational needs.

Current employees may receive preference.

The statements contained herein reflect general details as necessary to describe the principal of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief to equalize peak work periods or otherwise to balance the workload.

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

Pasco County Clerk & Comptroller - 19 months ago - save job
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