Reports To Operations Manager |
Location Columbus, Georgia
PURPOSE / ACCOUNTABILITY
Plans, organizes, coordinates and supervises the daily
operational activities, within an assigned functional area, for the natural gas
distribution system within one or more communities. Functional areas for this job can include
one or more of the following: service, leak survey, corrosion, measurement,
instrumentation and controls, construction/maintenance, and/or meter reading.
Schedules, coordinates and oversees assigned
capital and human resources to accomplish customer service needs regarding
Initiates and supervises service and/or
construction orders for new main construction, main replacements, and large
volume meter sets.
Schedules, monitors and conducts quality control
audits of work performed by assigned employees to ensure system integrity,
regulatory compliance, and customer safety.
Works closely with engineering to identify system improvements, upgrades
and field functions required to maintain system integrity.
Responds to customer inquiries and complaints
involving areas of responsibility to ensure a high level of customer service
and satisfaction is maintained. Coordinates activities with regard to
emergencies, outages, and pressure problems.
Establishes schedules necessary to achieve
completion of mandated annual surveys, procedures, and completes various reports.
Implements policies, procedures and standards to
ensure proper administration of activities.
Makes recommendations for revisions to or development of policies,
procedures and standards.
Promotes a positive company image by
participating in local civic and professional organizations. May represent Company to regulatory
authorities, public officials, customers and the general public involving
Establishes business relationships with area
developers, home builders, contractors and economic/industrial development
groups in order to increase gas sales and expand customer growth.
Develops and monitors functional area budgets to
ensure efficient utilization of resources.
Plans and directs the achievement of area goals
and objectives within established company policies.
Maintains adequate staffing levels to ensure
proper administration of activities.
Selects, develops, trains, motivates and evaluates the performance of
Performs other related duties as required.
KNOWLEDGE, SKILLS & EXPERIENCE
Bachelor’s degree in Business Administration or
a related field and three years of progressively responsible experience in the
natural gas utility industry; or
A general educational knowledge normally
acquired through a high school diploma or a General Equivalency Diploma (GED)
and five years of progressively responsible experience in the natural gas
Valid driver’s license.
Requires the ability to provide explanations of
technical or other complex matters to people with little or no background in
the area under discussion.
Requires the ability to perform analyses
involving ratios, percentages and simple statistical methods and/or make
calculations to reconcile financial statements and accounts.
Requires basic computer skills to create
standardized documents, reports, or graphics using various software.
Works in an outdoor environment.
Requires occasionally performing activities
including, but not limited to, bending, stooping, grasping, reaching, twisting,
turning and/or lifting
If you are interested, please forward your cover letter and resume to email@example.com
Liberty Utilities provides a superior customer experience through walk-in customer centers, locally focused conservation and energy...