Operations Supervisor
Liberty Utilities - Columbus, GA

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Operations Supervisor Reports To Operations Manager
Department Operations
Region Georgia
Location Columbus, Georgia
PURPOSE / ACCOUNTABILITY Plans, organizes, coordinates and supervises the daily operational activities, within an assigned functional area, for the natural gas distribution system within one or more communities. Functional areas for this job can include one or more of the following: service, leak survey, corrosion, measurement, instrumentation and controls, construction/maintenance, and/or meter reading.

Schedules, coordinates and oversees assigned capital and human resources to accomplish customer service needs regarding functional areas.
· Initiates and supervises service and/or construction orders for new main construction, main replacements, and large volume meter sets.
· Schedules, monitors and conducts quality control audits of work performed by assigned employees to ensure system integrity, regulatory compliance, and customer safety. Works closely with engineering to identify system improvements, upgrades and field functions required to maintain system integrity.
· Responds to customer inquiries and complaints involving areas of responsibility to ensure a high level of customer service and satisfaction is maintained. Coordinates activities with regard to emergencies, outages, and pressure problems.
· Establishes schedules necessary to achieve completion of mandated annual surveys, procedures, and completes various reports.
· Implements policies, procedures and standards to ensure proper administration of activities. Makes recommendations for revisions to or development of policies, procedures and standards.
· Promotes a positive company image by participating in local civic and professional organizations. May represent Company to regulatory authorities, public officials, customers and the general public involving company matters.
· Establishes business relationships with area developers, home builders, contractors and economic/industrial development groups in order to increase gas sales and expand customer growth.
· Develops and monitors functional area budgets to ensure efficient utilization of resources.
· Plans and directs the achievement of area goals and objectives within established company policies.
· Maintains adequate staffing levels to ensure proper administration of activities. Selects, develops, trains, motivates and evaluates the performance of assigned employees.
· Performs other related duties as required.
Bachelor’s degree in Business Administration or a related field and three years of progressively responsible experience in the natural gas utility industry; or
· A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and five years of progressively responsible experience in the natural gas utility industry.
· Valid driver’s license.
· Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.
· Requires the ability to perform analyses involving ratios, percentages and simple statistical methods and/or make calculations to reconcile financial statements and accounts.
· Requires basic computer skills to create standardized documents, reports, or graphics using various software.
· Works in an outdoor environment.
· Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting
ADDITIONAL INFORMATION If you are interested, please forward your cover letter and resume to georgia.careers@libertyutilities.com

About this company
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Liberty Utilities provides a superior customer experience through walk-in customer centers, locally focused conservation and energy...