Operations Team Intern
Holston Medical Group - Kingsport, TN

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Working in the Operations Team, the Operations Team Intern provides day-to-day support for the Operations Department. The Operations Department consists of the Director of Rehab Services, Regional Managers, Nurse Manager, Assistant Nurse Manager and Patient Centered Medical Home. The Operations Intern is an integral part of this structure and essential to our success. This position will report to the Director of Rehab Services.

Operations Intern will:
  • Performs duties as assigned by the HMG Operations Team to include the following:
o Attend Operational and other HMG assigned meetings.
o Record minutes if requested.
o Disseminate Report of minutes to all parties.
o Generate other reports as requested.

  • Will prepare meeting information/documents on request from OPS Team that may include:
o Power point presentations as requested.
o Research the data as requested working with IT and Decision Support as needed.
o Generate graphs, tables, spreadsheets, as requested.
o May be asked to report on the information at a meeting as needed

  • Provide input and assistance to the Nursing Program at HMG if requested
  • Provide input and assistance to the Rehab Department at HMG if requested
  • Develop or actively work on Operations projects in a team setting
  • Provide input and assistance to the Region’s Managers in the Front Offices and elsewhere at HMG if requested.
  • Provide assistance in all pertinent projects that are currently ongoing at HMG. (ie: Extensivist, PAFs/AWVs, Eastman, PCMH, Access Psyche, Spirometry, DORE, and the ACO, etc.)
Intern qualifications include:
  • In the process of obtaining a Bachelor’s or Master’s degree
  • Positive attitude and interest in assisting staff members, and those outside the organization
  • Ability to work both independently and with other staff members
  • Strong written and verbal communication skills
  • Ability to multitask
  • Professional demeanor and ability to maintain confidential information
  • Experience with Microsoft Office applications (i.e. Word, Excel and Power Point)
Outcomes:
  • Intern will work one-on-one with Operations Team members
  • Intern will have the opportunity to interact with HMG Executive Team and Board Members
  • Intern will gain knowledge of HMG Operations structure and function
  • Intern will learn how a Multi-Physician practice functions
  • Intern will often work with many of the departments that comprise HMG
  • Intern will gain knowledge of scheduling and meeting planning
  • THIS IS A NON PAID INTERNSHIP
  • NO PHONE CALLS, PLEASE

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