We want to provide our customers with an unparalleled shopping and ownership experience. While we primarily sell online through our website, we have created a showroom in our New York office to serve customers on an appointment basis. Your role will be to create the most amazing in-person eyewear shopping experience. You will be responsible for: Coordinating efforts with other team members to ensure all customers receive exceptional service throughout their shopping and purchasing experience.
Providing style consulting and helping customers choose the best glasses for their personal style, face type, and lifestyle. Making customers feel welcome and and at home in our showroom. Acting as a representative for our brand to help educate and excite others about our mission and values. Ensuring flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed.
Verifying finished eyewear meets optical standards and customers requirements/requests Demonstrating exceptional product knowledge as well as accurately describing features and benefits of various lenses and our frames Comfortably explaining eyewear prescription terminology to customers. Innovating and sharing best practices for sales and customer service to implement throughout the organization. Ideal Candidate: You are passionate about fashion, eyewear and retail. You maintain strong written and verbal communication skills as well as strong interpersonal skills.
You have a proven track record as a self-starter and are highly energetic, outgoing, detail-oriented, capable and flexible in handling diverse responsibilities, including multiple assignments and multiple customers effortlessly and effectively. You must be dedicated to making people happy – exceeding customer expectations with a great attitude while being a fantastic and fun team player. You need to : Be a New York state licensed optician Be excited by a fast-paced, ever-changing environment. Have a love for fashion and the ability to project a professional, fashion-forward image.
Flexibility to work days, weekends and some evenings for showroom extended hours and/or events
Warby Parker - 11 months ago
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