Oracle DBA
Deutsche Bank - Jacksonville, FL

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Part of Group Technology & Operations, Global Technology is responsible for the development, implementation and maintenance of the cutting-edge hardware and software required to ensure the bank can open for business each day. They create the core systems that process trades, assess risk and deliver data.

A Passion to Perform. It's what drives us. More than a claim, this describes the way we do business. We compete to be the Global provider of financial services, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you'll discover, our culture supports this. Diverse, international, and shaped by a variety of perspectives, we're driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.

Oracle L2 Database Administrator

Business description:

To provide Level 2 Oracle Database support and business customer service through reactive daily Oracle database administration and support, implementation of new and cloned databases, operational maintenance, and proactive change initiatives both initiated by infrastructure and clients.


Daily reactive Incident and Service Request support for Oracle Databases globally via hotline and ticketing systems. Perform triage, initial troubleshooting, and escalation.

Proactively support the ongoing maintenance and optimization of preventative maintenance activities designed to increase the stability of the environment and maintain high levels of stability.

Interfaces proactively with other Infrastructure support teams such as UNIX, WINTEL, Network, IT Facilities, Backup, Storage, Monitoring, Security etc.

Provide 2nd level support to Oracle vendor teams, including training

Develop and maintain procedures & policies around all aspects of server support & implementation, including evaluation of existing practices, documentation, and holding training sessions.

Assist with implementation of Oracle databases, including bank-standard build and QA process.

Support application development teams with Version upgrades, application releases, and cloning / creating copies of existing databases for testing and development purpose.

Support day to day maintenance and operation of databases including table space maintenance, providing expertise and recommendation on performance tuning, and consultancy requests where application development teams require Oracle DBA expertise.

Work with other global Oracle team members to provide follow-the-sun support and drive global consistency.

Provide 2nd level support to application support teams managing Oracle based applications

Provide on-going assistance to other service providers with new implementations and support issues

Participate in and contribute to strategic bank initiatives & programs, including but not limited to Oracle patching security initiatives, integration of mergers and acquisitions, and optimization of our production server and database estate.

Essential Skills :

Demonstrable experience of managing high-performance, high-capacity databases in a critical production environment.

Solid Oracle 11gR1/R2 RAC experience including build, general administration, troubleshooting (Break/Fix) and performance tuning skills

Experience in Clusterware (GRID Infrastructure) - CRS management and configuration

Skilled in Oracle ASM and Dataguard administration

Expertise in SQL & Database Level performance tuning skills

Expertise in backup and recovery and migration using RMAN, datapump and export/import.

Experience in Oracle Exadata, Golden Gate replication a plus

Experience on Solaris, Linux and AIX OS including strong shell scripting skills.

Willingness to work in 24*7 Global support model.

Aid development teams for analyzing issues.

Excellent troubleshooting, diagnostic & analytical skills.

Excellent communication & coordination skills is required.

Strong initiative and sense of ownership.

Expert knowledge of database scripting and automation technology

Excellent written and verbal communications

Experience working with offshore vendors

Builds positive working relationships, works collaboratively with other team members, and is a team player.

Desired skills:

Competent in Change/Release Management ( ITIL based – preferably ITIL Foundation Certified)

Experience in maintenance and management of databases using Oracle Enterprise Manager Grid Control.

Expertise in complex database upgrades to 11G

Experience required:

3-4 years of experience in Oracle databases on UNIX platforms, preferably in the financial sector

4 year degree or equivalent industry experience

Mastery of English

Shift :

Weekday and weekend shifts range from 7am – 3pm to 12pm - 8pm (typically with an ~15-30 minute shift handover requirement) depending on role and function, with oncall coverage 3-5 weeks per year, intermittent off-hours work is required both planned and unplanned.

At Deutsche Bank, we are proud to be an Equal Opportunity/ Affirmative Action (M/F/D/V) employer.

About this company
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Deutsche Bank AG is one of the top financial groups in the world and the largest bank in Germany, where it operates about 2,000 retail...