Job Title: Order Fulfillment Specialist
Work Team: Fulfillment Team
Job Code: Non-exempt, fulltime
Pick, pack,and ship product orders in pick zones. Process outgoing mail
including first class postage mailings, personal packages,and international
orders. Providecoordination and training to the Service Partners. Manage
packages and mail at the shippingcenter. Assist machine operators onmachine
1. Moderate computer skills and understanding ofWarehouse Management System
(WMS) are imperative in this role. The employee will pick, pack, and
shipproduct orders in according to pick zones utilizing this software.
2. Coordinate orders and Service Partners to maintainsmooth workflow.
3. Pick orders by cart or by pick slip in WMS.
4. Perform quality checks, ensuring order quality and delivery
5. Package orders appropriately per shippingrequirements. Involves the use
ofvarious packaging & mailing methods based on the shipping carrier.
6. Operate the packaging machines and postal meter, accurately applying correct
postage amountsto designated mail.
7. Process outgoing mail including first class postagemailings, personal
packages, and international orders utilizing SendSuite,FedEx, or the postal
8. Operate the SendSuite shipping program includingselecting proper shipping
method, processing shipping statements, and locatingpackage information.
9. Understand postal regulations in order to prepare allmailings and postage
statements for outgoing mailings.
10. Ability to work with machinery, assisting machineoperators on machine filled
orders as needed.
11. Flexibility to adapt to the ever changing processes ofshipping and mailing
12. Meet or exceed the minimum standards of each of thefulfillment functions.
13. Work with ServicePartners—directing, training, and assisting with DHP
14. Participate with the DHPService Partners in cart loading, picking, packing,
Study or Knowledge andExperience:
High School graduate.
Good hand / eyecoordination.
Experience withFederal Express, UPS, and USPS shipping preferred
Experience workingwith volunteers preferred
Data Warehouseexperience preferred
Will be required to learn shipping rules andregulations
RBC Ministries - 18 months ago