Order processer
Crestron Electronics - Rockleigh, NJ

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Print and enter all engraving orders. Answer or investigate all inquiries on status, pricing, discounts, quotes, and processing time.
  • Works directly with customer on received engravings that are defective, incorrect, or missing.
  • Works with customers directly to ensure that they have the latest engraving software, database, and device downloaded from our website. This is to make sure all the latest products are released and available to them.
  • Double check all orders with the customers to make sure they are ordering the correct engravings to match their panels/keypads. If they send in the wrong layouts we manually redo the layouts to match accordingly.
  • If there are rush requests we work directly with Production to help meet the customers need by dates.
  • Works with production and customer on issues such as limited software text formation, double lines or any other customer customization in order to accommodate customer satisfaction. This happens when different versions of our Crestron software are being used by the customers. Manual intervention is necessary to change the engraving layouts to fit the production machinery.

  • Skills and Education Requirements:
    SAP Excel Outlook

    Crestron Electronics - 18 months ago - save job - block
    About this company
    12 reviews
    Crestron Electronics doesn't mind if its customers have control issues. The company provides hardware and software used to control and...