Outbound Customer Service Representatives
SironaHealth - South Portland, ME

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Job Title: Customer Service Representative

Location: South Portland, Maine

Function: Entry level call center Customer Service Representative responsible for initiating outbound calls and answering inbound telephone inquiries from callers as they relate to health products provided by our clients. Temporary four month position with potential to become permanent.

Duties & Responsibilities: Customer Service Representatives are expected to promptly answer, process and document telephone inquires with strict adherence to patient confidentiality. Documentation is to be concise, thorough and accurate. Representatives must meet internal quality benchmarks and be willing to undertake additional duties and responsibilities which may be assigned.

Qualifications: Minimum High School Diploma or the equivalent, basic computer skills, excellent verbal and written communication skills, one year experience in a customer service environment, demonstrable typing and data entry capabilities. Sales experience preferred but not required.

Schedule: Immediate openings for Monday through Saturday full- or part-time positions.

Physical Requirements: Sedentary work requiring manual dexterity with repetitive motions of wrists, hands, and fingers. Vision sufficiently correctable to work with a computer monitor. Hearing sufficiently correctable to receive detailed information through oral telephone communication.

SironaHealth - 21 months ago - save job - block
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About this company
3 reviews
SironaHealth is clearing up congestion for health care communications. The company provides medical contact center software and services to...