Outbound Mail Team Leader
VA Workers Compensation Comm - Richmond, VA

This job posting is no longer available on Virginia Jobs. Find similar jobs: Outbound Mail Team Leader jobs - VA Workers Compensation Comm jobs

The Virginia Workers' Compensation Commission is seeking a dependable, enthusiastic Team Leader to assist the Outbound Mail Supervisor daily, and acts in his/her absence, coordinating and monitoring work-flow, coaching, and training Outbound Mail team, Print Technician, and Courier; pick up and deliver mail and claim files; process outbound mail and digitally scan incoming documents related to claims; oversee and ensure that all Commission print tasks are accurately retrieved, printed, and distributed to proper individual/department; and serves as liaison between CMD and all other departments within the agency.

Minimum Qualifications
Graduation from high school and/or business school or any equivalent combination of experience and training. Must have strong interpersonal and communication skills, including the ability to work with others to achieve the team goals; strong data entry/keyboarding, organizational, leadership, customer service, and problem-solving skills. Must be able to create and maintain spreadsheets and compose appropriate correspondence using proper spelling, grammar, and punctuation. Abililty to perform detailed work with attention to detail to enhance the quality and accuracy of printed materials; apply business processes to workflow; collect, assemble, and process information; work effectively with employees and supervisors in a fast-paced, automated production environment in a professional manner; and learn and adapt to new practices, procedures, and operations. Must have experience working in a fast-paced production area located within an office environment and using computers and operating large production printers, envelope printers, and mail inserters. Must have working knowledge of Microsoft Office including Word, Excel, and Outlook; data entry and retrieval from databases; and ability to perform Internet research.

Preferred Qualifications
Experience with training and coaching employees responding to inquiries involving outbound mail processes preferred.

Special Requirements

Virginia Jobs - 10 months ago - save job