SUMMARY OF POSITION: The Physician Assistant is responsible for providing direct patient care under direct, and at times general, supervision of the physician.
DEPARTMENT: Internal Medicine
REPORTING RELATIONSHIP: Physician and Practice Manager
DRESS CODE: Medical
MAJOR DEPARTMENT RESPONSIBILITIES:
Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently. Provide direct patient care in the office, under the direction and in accordance with supervising physician. Document care provided in the office setting within 24 hours. Provide physician examination(s). Obtain patient medical, social and family history, drug allergies, current medications and vital signs. Establish presumptive diagnoses and be responsible under the physician supervision for the management of the patients problems following diagnosis. Initiate appropriate laboratory, radiological and special examinations for tests required for the evaluation of illness and prepared written summary of care. Communicate with patients the plan of treatment regarding after consultation with the supervising physician. Review patient records and educate patient and family members regarding visit, examination, treatment and medications, to include side effects, procedures (including written pre and post-op care) and testing. Answer incoming telephone calls as needed and take message if appropriate and document, determine status of patients symptoms, and direct care accordingly, i.e. inform doctor if immediate is needed, offer work-in versus routine appointment, and refer patient to emergency room for emergent issues. Schedule all surgeries on physician schedule and with concerned facilities Assistant to physician in all surgeries Schedule pre-operative x-rays and laboratory work. Report laboratory and x-ray results to patient, after physician instruction. Prescribes and/or adjust prescription medications, in accordance with education and management protocols. Adjust schedules according to physicians request. Anticipate departmental needs and improve office efficiency by assisting other staff as necessary. Completes office/hospital charge slips with appropriate diagnosis/CPT code and submits for data entry. In absence of physician, the PA is the responsible provider in the office, per physician agreement. Assist in the training of health care personnel in certain diagnostic, therapeutic, and clinical techniques, as directed by the supervising physician. Maintain all licenses and certifications, including maintaining the prescribed hours of medical education program attendance. Maintain compliance with attached collaborative agreement with physician.
MAJOR CORPORATE CULTURE RESPONSIBILITIES:
Follow established corporate and department-specific policies and procedures Attend all corporate and department-specific required training.
Comply with MCC Service Standards:
- MAKE FIRST IMPRESSIONS POSITIVE ONES. Greet all patients, visitors and co-workers in a pleasing manner with eye contact, a verbal greeting, and a smile. Offer assistance to anyone who appears lost or in need. Walk patients to their destination rather than pointing the way; use good elevator etiquette.
- DEMONSTRATE A TEAM ATTITUDE. Remember you are part of a team, and the success of MCC is everyones responsibility. If you dont know how to assist a patient or co-worker with an issue, find someone who can. Be personally responsible for making sure issues are addressed.
- MAINTAIN A PROFESSIONAL APPEARANCE. Wear your name badge at all times. Comply with the uniform policy for your department or job description. Confine gum chewing and eating to break areas; save personal conversations for break times; turn off non-work related cell phones. Maintain a neat and clean work area, both in your department and throughout MCC.
- DEMONSTRATE A POSITIVE ATTITUDE. Interact with all patients, visitors, and co-workers in a professional and upbeat manner. Be courteous, respectful, friendly, and helpful. Express yourself and your concerns using helpful words versus confrontational words or profanity. If you are unable to maintain a positive approach, remove yourself from the situation.
4. Perform other duties as may be assigned cheerfully and willingly.
- MAKE LASTING IMPRESSIONS POSITIVE ONES. Maintain patient privacy and confidentiality at all times. End your interactions with patients, visitors and co-workers with a friendly or kind word. Make sure patients waiting alone at the front door have transportation home.
Demonstrated customer-service skills. Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers. Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner. Graduate of The National Commission on Certification of Physician Assistants. Must be licensed by the State of Florida as a Physician Assistant prior to hire and/or transfer into a Physician Assistant position. Must maintain State of Florida Physician Assistant licensure throughout employment in a Physician Assistant position. Must be CPR certified prior to hire and/or transfer into a Physician Assistant position. Must maintain CPR certification throughout employment in a Physician Assistant position. Minimum of 2 years clinical experience. PC literate in a windows environment. Familiarity with standard concepts, practices and procedures within nursing field. Ability to work long hours on a periodic basis. Ability to take call approximately 10-15 days a month. Ability to perform physical labor, including but not limited to: holding, stooping, kneeling and occasional lifting of up to 50 pounds without mechanical aid, for an extended period of time.