Ultimate Software - Santa Ana, CA

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As a Payroll Tax Analyst II you will be responsible for providing research and resolving payroll tax Notices issued by the tax agencies for external customers.

Primary Responsibilities
  • Provide the research, analysis and necessary reconciliation to respond to and resolve agency related payroll tax notices and amendments within customer service level agreements
  • Interact with tax agencies, customers and other areas internal to Ultimate Software
  • Reprioritize work in order to minimize liability exposure for both the customer and for Ultimate Software
  • Provide assistance to Named Tax Representatives (NTRs) as required
  • During quarter-end and year-end, this position may be temporarily redeployed to provide operational support to other parts of the business


  • Demonstrated experience performing payroll tax reconciliations and analysis
  • Proficient in Excel and Word and other Microsoft Office applications
  • General accounting experience
  • Ability to negotiate positive resolutions with customers and payroll tax agencies
  • Proficient working with multiple systems and tools to perform job functions
  • Ability to solve complex multi-state payroll tax issues
  • Experience working with payroll tax filing systems
  • Above average communication skills; both verbal and written
  • Excellent follow-up skills are required in order to be successful
  • Demonstrated ability to organize and track work
  • Attention to detail is a must
  • Conflict resolution
  • Management experience
  • Excellent customer service skills
  • Ability to handle multiple tasks under tight deadlines
  • Highly motivated and team oriented

• AA degree or comparable education and experience
• CPP accreditation is a plus

Travel Requirement:

• New Hire Orientation – 5 Days

About this company
28 reviews
The Ultimate Software Group isn't timid about the benefits of its workforce management products. Businesses use its cloud-based UltiPro...